Maintained proper drug storage procedures, registries, and records for controlled drugs.
Reviewed and verified customer information and insurance provider information.
Counted, measured, and compounded medications following standard procedures.
Stocked, labeled, and inventoried medication to keep accurate records.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Completed paperwork, entering prescription and insurance or billing information into patient profiles.
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Counted and labeled prescriptions with correct item and quantity.
Entered and processed patients' prescriptions into internal system.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Warehouse Worker
Amazon
05.2024 - 08.2024
Consistently lifted materials weighing as much as 50 pounds.
Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Loaded, unloaded, and moved material to and from storage and production areas.
Managed warehouse operations and verified proper shipment procedures.
Verified quantity and description of materials received by checking merchandise against packing list.
Maintained clean, orderly work environment free of hazards.
Assembled pallets and crates for secure transportation of materials.
Surrounded items in cling film, padded blankets, and tape to protect from damage.
Custodian
Snelling Staffing
04.2024 - 08.2024
Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Warehouse worker
Amazon
08.2023 - 01.2024
Inspect products and report any quality issues to management
Quickly and accurately sort materials on racks, bins, and shelves
Follow company and industry safety policies
Selected and retrieved merchandise from shelves and other storage areas
Applied accurate labels to ensure outbound product was properly stacked and sequenced
pharmacy technician
Grace Health
04.2023 - 06.2023
Perform data entry for patient information and medications and ensure compliance with HIPAA regulations and patient confidentiality laws
Deliver quality customer service, prepare prescriptions, field inquiries, escalate issues to the Pharmacist, [and achieve a 92% customer satisfaction rating]
Adhere to proper infection control to ensure a sanitary environment and reduce the spread of disease
Manage all aspects of pharmacy operations, monitor stock levels for medications, and communicate with pharmacists to prevent shortages
pharmacy technician
Walgreen
11.2019 - 04.2023
Perform data entry for patient information and medications and ensure compliance with HIPAA regulations and patient confidentiality laws
Deliver quality customer service, prepare prescriptions, field inquiries, escalate issues to the Pharmacist, [and achieve a 92% customer satisfaction rating]
Oversee claims processing for third-party program prescriptions
Adhere to proper infection control to ensure a sanitary environment and reduce the spread of disease
Manage all aspects of pharmacy operations, monitor stock levels for medications, and communicate with pharmacists to prevent shortages
Utilize in-store software to collect patient and drug information necessary to fill required prescriptions
Provide excellent customer service by greeting customers, filling prescriptions, and providing basic information about medication use and general healthcare
Cashier
Village Market
08.2016 - 12.2020
Responsible for careful packaging of goods in paper, plastic, or reusable bags
Supported all lanes of checkout during peak shopping hours
Participated in other functions, such as cart retrieval, during off-peak hours
pharmacy technician
Moore Family Pharmacy
10.2016 - 11.2019
Perform data entry for patient information and medications and ensure compliance with HIPAA regulations and patient confidentiality laws
Deliver quality customer service, prepare prescriptions, field inquiries, escalate issues to the Pharmacist, [and achieve a 92% customer satisfaction rating]
cashier
Earth Fare
03.2016 - 07.2016
Educated customers on promotions and special offers to secure enrollments in customer loyalty programs
Respond to customer questions quickly and professionally and make purchasing suggestions when appropriate
Kept store clean and well maintained at all times
Performed carry-out service when requested
Manage cash, credit card transactions, and refunds using point-of-sale tills