Lori Frigillana

• Successfully processed orders maintaining accurate inventory levels supporting 36 locations
• Track and trace deliveries communicating updates and delays
• Teamed up weekly supply chain meetings concerning sku production and forecasting
• Coordinate and maintain internal supply operations records and fleet assets
• Negotiated with carriers to get the best LTL rate for various customer deliveries
• Updated and monitored drivers' performance using data analysis dashboards
• Conduct safety meetings quarterly addressing all accidents following with training
• Collect and review auto accident information to process intakes for insurance claims through completion
• Reliably ensured all fleet vehicles have current registration, valid plates, tags, and documents
• Receive, pay, and log all violation notices received maintaining records for disciplinary purposes.

• Establish strong relationships, working closely with 3PL partners to ensure accurate delivery between warehousing and co-manufactures
• Conduct data analysis to identify bottlenecks in supply chain and develop solutions to optimize
• Monitor facility reporting metrics related to service, safety, and quality
• Create and maintain documents in accordance with DOT regulations for all drivers
• Successfully review inventory levels, and lot codes to reduce write offs and meet short sale opportunities
• Process freight claims effectively and in a timely manner.

• Monitor facility reporting metrics related to service, safety, and quality
• Process claims concerning customer disputes and complaints
• Create and maintain documents in accordance with DOT regulations for all drivers
• Successfully investigate and report line haul scheduled delays, accidents, and equipment failures to implement contingency plans to ensure on-time load and delivery.

• Perform area administrative support to Operations concerning receiving complexities
• Review and verify shortages, overages, and damages
• Work with the receiving department, vendors and carriers compiling necessary documents to file claims
• Work with outside carriers scheduling delivery appointments to decrease the receiving time
• Manage vendor and carrier claims through the EZ Claims system to ensure the carrier deductions are processed correctly and in a timely manner
• Work with division sales and vendors to identify gaps in product offerings and acquire competitive pricing and conversions
• Monitor reports to ensure accuracy of forecasts and timelines of inbound orders

• Assist area VP of Merchandising through compiling and interpreting data relevant to

category management strategy