Detailed Manager striving to maintain high standard of customer service and morale. Expertise in scheduling, marketing in-store promotions and merchandising. Talented at resolving personnel conflicts and addressing customer issues.
Overview
4
4
years of professional experience
Work History
Operations/Sales Manager
It's Chic Again! Consignment
Midlothian, VA
04.2020 - Current
Developed and implemented sales strategies to increase market share.
Analyzed data to identify trends in customer behavior and develop plans accordingly.
Developed and implemented successful social media campaigns to support company objectives.
General Manager
Fido Park Avenue Dog Boutique
Richmond, Virginia
2009 - 2020
Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
Created job postings, evaluated resumes, and conducted phone interviews to identify qualified candidates
Negotiated contracts with vendors to secure the best possible prices for goods
Marketing Manager
Haley Automotive Group
Richmond, VA
Developed and supervised marketing campaigns and events to maximize income and achieve audience targets.
Developed copy for print, broadcast, and online advertisements.
Managed all aspects of event logistics including setup and breakdown of the venue space.