LORI HART
Vernon,CT
Summary
Compassionate Nursing professional with over 33 years of experience in healthcare. Expertise in developing strategic partnerships and managing personnel to achieve organizational goals. Proven leadership in Community Nursing with a track record of successful tactical plan implementation.
Overview
16
16
years of professional experience
2
2
Certifications
Work History
DIRECTOR OF OPERATIONS
Beacon Hospice, An Amedisys Co.
Springfield, MA
07.2021 - 11.2025
- Supervised daily production activities aligning with business objectives.
- Managed budget, staffing, and growth initiatives effectively.
- Spearheaded operational strategies enhancing productivity by over 40% in the initial year.
- Led cost-saving strategies ensuring optimal resource utilization.
- Implemented quality assurance measures and performance improvement plans.
- Partnered with senior management to formulate long-term corporate goals and objectives.
EXECUTIVE DIRECTOR
Hospice Of Western & Central Massachusetts
05.2019 - 07.2021
- Direct day-to-day administrative and operational functions for entire agency which includes 3 offices.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents including new Medical Director.
- Developed and implemented strategic plans enabling agency to meet all budgetary and quality assurance goals which included closing several performance improvement plans that were open for over 3 years.
- Maintained census throughout the pandemic with steadily increasing census month over month.
- Responsible for adhering to all regulatory requirements.
- Assisted with achieving We Honor Veterans Level 5.
- Networking with Business Development and outreach to establish new contracts.
HOSPICE AND PALLIATIVE MANAGER-ADULT & PEDIATRIC
Baystate Home Health & Hospice
Springfield, MA
10.2017 - 05.2021
- Responsible for managing all staff for all 3 programs with an average of 550 patients daily.
- Successfully lead a deficiency free survey from DPH 2/18.
- Formalized the current palliative program.
- Reduced overtime by 50% in the first 3 months of employment.
- Reduced over 1 million dollars of unbilled revenue in the first 6 months of employment.
HOSPICE MANAGER
Visiting Nurse & Health Services Of Connecticut
Vernon, CT
01.2010 - 09.2017
- Led hospice team to ensure compliance with regulations and policies while conducting annual evaluations for all staff.
- Oversaw scheduling across various disciplines to enhance operational efficiency.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Managed financial goals by identifying risks and implementing quality improvement initiatives.
- Conducted chart audits and reviewed clinical documents to verify accuracy and formulate improvement plans.
- Developed a direct admit process with the local hospital system to ensure ease of GIP admission.
Education
Bachelor of Science - Nursing
University of Connecticut
Storrs, CT05.1992
Skills
- Policy and procedure adherence
- Team and program leadership
- Relationship management
- Operations oversight
- Vendor management
- Financial oversight
- Strategic planning
- Staff development
- Business operations
- Partnership outreach
Affiliations
Board Certified in Hospice and Palliative Care, 2013-2019
Certification
RN Licensed-State of Connecticut, 1992-present
Timeline
DIRECTOR OF OPERATIONS
Beacon Hospice, An Amedisys Co.
07.2021 - 11.2025
EXECUTIVE DIRECTOR
Hospice Of Western & Central Massachusetts
05.2019 - 07.2021
HOSPICE AND PALLIATIVE MANAGER-ADULT & PEDIATRIC
Baystate Home Health & Hospice
10.2017 - 05.2021
HOSPICE MANAGER
Visiting Nurse & Health Services Of Connecticut
01.2010 - 09.2017
Bachelor of Science - Nursing
University of Connecticut