Summary
Overview
Work History
Education
Skills
Volunteer
Timeline
Generic

Lori Helie

La Mesa,CA

Summary

  • Over 20 years of experience in diverse facets of the sales industry, including clothing, accessories, and food/beverage.
  • Remarkable ability to convince, persuade, and successfully sell product.
  • Self motivated and ambitious with a great loyalty towards client relationship, team members and the product.
  • Proven ability to motivate and inspire a sales team to create a successful and captivating customer experience.
  • Demonstrated track record of building personable and effective business to business relationships, generating leads, and reaching target goals.

Overview

26
26
years of professional experience

Work History

Sales/Customer Service

Maverick Fulfillment
01.2017 - Current
  • Manage operations and sales/customer service team.
  • Contributed to an increase in sales from $15,000 to over $250,000 per month.
  • Provide knowledge on product and services "turning" calls into sales.
  • Demonstrate active listening, conflict resolution leading to customer satisfaction.

Sales Representative

Indah Clothing
04.2007 - 06.2017
  • Remarkable ability to convince, persuade, and successfully sell product.
  • Achieved 500-700K in annual sales in my territory.
  • Demonstrated time management skills while covering large regions.
  • Networked at events, in store, and by phone for lead generation, client interaction, and to expand revenues.
  • Able to identify new prospect and negotiate with them.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
  • Brand ambassador loving what I do and exemplifying great work leading by example.

Business Owner

Luella Boutique
02.2009 - 04.2016
  • Responsible for all areas of business including sales, marketing, daily operations, and financial controls.
  • Generated up to $200,000 in sales yearly for 7 years.
  • Put together realistic budgets based upon costs and fees for effectively operating business.
  • Orchestrated a successful sales team by implementing up-selling strategies for recommending accessories and complimentary purchases.
  • Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.
  • Developed and maintained long term relationships with customers.

Bartender/Restaurant Manager

Froggy's Bar & Grill
11.1998 - 05.2009
  • Displayed comprehensive knowledge of bar and restaurant management.
  • Set up bar for operation, maintained secure cash drawers, and closed bar/restaurant completing all necessary duties.
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Developed new food and beverage recipes to support local marketing efforts, increase profits.
  • Promoted daily specials to support inventory.
  • Grew and maintained a consistent "regular" clientele.

Education

Bachelor of Science - Exercise & Nutrition With A Teaching Emphasis

San Diego State University

IIN Certified Professional Health Coach

Institute For Integrative Nutrition
07.2023

Skills

  • Goal-oriented mindset
  • Client Relationship Building
  • Complaint Handling
  • Workflow Management

Volunteer

  • Organized and promoted numerous fashion shows and fundraiser benefits for cancer patients.

Timeline

Sales/Customer Service

Maverick Fulfillment
01.2017 - Current

Business Owner

Luella Boutique
02.2009 - 04.2016

Sales Representative

Indah Clothing
04.2007 - 06.2017

Bartender/Restaurant Manager

Froggy's Bar & Grill
11.1998 - 05.2009

Bachelor of Science - Exercise & Nutrition With A Teaching Emphasis

San Diego State University

IIN Certified Professional Health Coach

Institute For Integrative Nutrition
Lori Helie