Summary
Overview
Work History
Education
Skills
Timeline
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Lauren Lister

Gheens,LA

Summary

Proven achiever with a solid background in customer service and sales at Go-Devil Manufacturing Co. Of LA, LLC, excelling in client relationship building and workflow management. Demonstrated expertise in data entry and critical thinking, significantly enhancing operational efficiency. Skilled in transforming customer complaints into positive experiences, fostering long-term business growth.

Overview

7
7
years of professional experience

Work History

Sales/Customer Service

Go-Devil Manufacturing Co. Of LA, LLC
Baton Rouge, LA
11.2017 - Current
  • Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
  • Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
  • Expedited document processing with accurate data entry and timely filing.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Managed daily shipping and receiving operations, ensuring accuracy and timeliness in all transactions.
  • Built relationships with customers and community to promote long term business growth.
  • Logged work orders and change orders into Software database to track job status.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Maintained up-to-date client information in the invoicing system, reducing delays due to incorrect data.

Education

High School Diploma -

Central Lafourche High School
Raceland, LA
05.2006

Skills

  • Goal-oriented mindset
  • Client Relationship Building
  • Complaint Handling
  • Workflow Management
  • Customer Service
  • Attention to Detail
  • Strong Work Ethic
  • Multitasking and Organization
  • Handling Customer Complaints
  • Computer Skills
  • Order Fulfillment
  • Data Entry
  • Records Maintenance
  • Clerical Support
  • Critical Thinking

Timeline

Sales/Customer Service

Go-Devil Manufacturing Co. Of LA, LLC
11.2017 - Current

High School Diploma -

Central Lafourche High School

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Lauren Lister