Lori Hinkley
Grand Rapids
Summary
Dynamic training developer with expertise in records management and compliance. Designed impactful training programs for municipal bodies, enhancing organizational efficiency and transparency in public records processing.
Overview
32
32
years of professional experience
Work History
Owner/President
Hinkley Training and Consulting
Grand Rapids
02.2023 - Current
- Develop customized training programs for various municipal bodies on the Freedom of Information Act, Records Management, and Leadership.
- Facilitate workshops and training sessions for various public employee groups, including law enforcement, emergency responders, clerks, treasurers, and human resource professionals.
- Consult with municipal departments and provide advice and guidance on improvements in records management efficiency.
- Provide consulting services to municipal agencies to improve transparency by efficient processing of Freedom of Information requests.
Manager
Michigan State Police
Dimondale
09.2007 - 01.2023
- ..Monitored staff performance and addressed issues for various units and sections, including the Firearms Unit, the Sex Offender Registry Unit, and the Records Resource Unit.
- Ensured compliance with all applicable laws, regulations, and departmental Official Orders.
- Recruited and hired qualified candidates to fill open positions.
- Established processes to ensure efficient workflow within the units and sections.
- Conducted performance evaluations, providing feedback and coaching for employee development.
- Managed a team of 25 employees and processed 22,000 requests for public records annually.
- Implemented policies that streamlined operations across units, contributing to overall departmental efficiency.
Labor Relations Specialist
Michigan State Police
Dimondale
10.1999 - 09.2007
- Presented labor negotiations between management and three collective bargaining units.
- Advised management on grievance procedures and conflict resolution strategies.
- Conducted investigations into employee complaints and workplace issues.
- Collaborated with legal teams to ensure compliance with labor regulations.
- Developed strategies for successful negotiation of collective bargaining agreements.
- Advocated for employer interests during arbitration proceedings between Michigan State Police and collective bargaining units.
- Assessed employee grievances, investigated complaints, and determined appropriate action in accordance with department policies, Official Orders, and Code of Conduct.
- Provided advice and counsel to management on labor relations matters such as contract interpretation, discipline, termination of employment, job postings, union-management disputes.
- Represented employers at mediation sessions with unions.
- Reviewed collective bargaining agreements to ensure compliance with labor laws and regulations.
- Coordinated training programs for managers to enhance communication techniques with represented and non-represented employees.
- Ensured compliance with all applicable federal and state laws pertaining to labor relations activities.
- Investigated employee grievances and recommended appropriate actions based on collective bargaining terms.
- Taught frontline leadership to improve labor and management interactions, reducing grievances and arbitration needs.
Staff Labor Attorney
Michigan State Police Troopers Association
Lansing
02.1994 - 10.1999
- Represented Association members in interviews, hearings, and arbitrations, ensuring due process and fair treatment.
- Negotiated settlements between union and management, resolving grievances and Unfair Labor Practices effectively.
- Negotiated resolutions of grievances and discipline cases with Michigan State Police management.
- Represented the association in negotiations with management.
- Conducted training sessions on legal updates, enhancing knowledge and compliance among troopers and staff.
- Collaborated with executive leadership on policy development and implementation.
- Researched legal precedents to support case strategies and decisions.
- Performed complex legal research to prepare for cases or arbitration.
- Interpreted recent court opinions and current legal research to remain current with developments.
- Drafted and reviewed contracts for association agreements and partnerships.
- Ensured compliance with state bar association rules regarding professional conduct.
Education
J.D. -
Thomas M. Cooley
Lansing, MI01-1995
Bachelor of Science - Criminal Justice
Michigan State University
East Lansing, MI06-1981
Skills
- Records management
- Training development
- Labor law compliance
- Effective communication
- Consultation skills
- Leadership development
- Human resources management
- Verbal and written communication
Timeline
Owner/President
Hinkley Training and Consulting
02.2023 - Current
Manager
Michigan State Police
09.2007 - 01.2023
Labor Relations Specialist
Michigan State Police
10.1999 - 09.2007
Staff Labor Attorney
Michigan State Police Troopers Association
02.1994 - 10.1999
J.D. -
Thomas M. Cooley
Bachelor of Science - Criminal Justice
Michigan State University