Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lori Jackson

Pilot Hill,USA

Summary

Dynamic Project Manager / Principal Consultant with extensive experience in PeopleSoft and Oracle Cloud ERP applications. Recognized for outstanding analytical and technical skills, with a proven track record of successfully managing complex IT projects, while enhancing client relationships through exceptional communication and problem-solving abilities. A strategic thinker who effectively listens and adapts quickly to meet client outcomes, ensuring high-value results through meticulous planning and execution.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Project Manager / Principal Consultant

CherryRoad Technologies, Inc.
01.2004 - Current
  • I joined this organization through an acquisition of MAXIMUS Consulting Services, ERP Division, and Carrera Consulting Group.
  • Over 20 years of consulting expertise for public sector clients nationwide, participating in many ERP implementations and upgrades, providing technical solutions and enhancements, and production support. Wearing many hats: developer, technical lead, upgrade specialist, principal consultant, whatever it takes.
  • 5+ years of project management, delivering complex enterprise software solutions.
  • Through 40+ PeopleSoft upgrades, I developed a methodology toolkit of reusable artifacts to streamline the process. Artifacts include readiness checklists, technical plans, project plans, deployment plans, model test scripts, decision documents, technical specs, and PowerPoint presentations, which enable us to execute concurrent projects with a consistent flow.
  • On the Managed Services team, providing production support for our hosted clients at the CherryRoad Data Center.

Projects:

Project Manager

State of Indiana Public Employees Retirement Syste
, IN
07.2024 - 07.2025
  • Coordinated project efforts alongside INPRS Project Manager and IT team.
  • Developed and maintained the project plan for the PeopleSoft HCM/Pension upgrade, incorporating the new Fluid UI implementation.
  • Coordinated work streams between Client staff and CherryRoad Managed Services team, overseeing daily activities and ServiceNow tickets.
  • Developed the detailed deployment plan to include OS and hardware upgrades for all core systems.
  • Provided weekly status reports to client management and monthly board meeting presentations.
  • The project was delivered on time and in budget.
  • The successful go-live accomplished several important milestones on the agency's roadmap.
  • CherryRoad's long-standing relationship with this client remains strong.

Project Manager

San Joaquin County
San Joaquin County, CA
07.2023 - 09.2024
  • PeopleSoft HCM and FSCM Upgrades.
  • Same bullet points on management activities as INPRS.
  • These upgrades included a migration of the Oracle databases to the MSSQL server.
  • Rolled up my sleeves to provide technical assistance on the database migrations and complex custom processes.
  • CherryRoad has partnered with the County for over 10 years.

Project Manager

Garland Independent School District
Garland, TX
02.2023 - 08.2023
  • Worked with the District to understand and implement updated State reporting requirements, to include a new integration delivery method.
  • Created all project tools, including SharePoint, RAID Log, and Project Plan.
  • Participated in meetings with state and district development teams to finalize requirements and protocols.
  • Identified necessary changes and assembled resources needed for execution.
  • Established and executed go-live plan for an on-time adoption of new reporting framework and data requirements.

Project Manager

City of Seattle
Seattle, WA
05.2022 - 07.2023
  • PeopleSoft FSCM upgrade.
  • See the management points from INPRS.
  • The City's FSCM system is hosted at the CherryRoad Data Center.

Project Manager

City of Cambridge
Cambridge, MA
06.2022 - 04.2023
  • PeopleSoft HCM and FSCM upgrades.
  • See INPRS management bullets.
  • The systems are shared by the City and the School District, with 2 separate business units.
  • I've worked on multiple projects with the City beginning with their implementation as a technical resources through multiple upgrades over 20 years.

Principal Consultant/Project Manager

Wayne County
Wayne County, MI
10.2020 - 04.2021
  • Oracle HCM Cloud implementation from PeopleSoft HCM.
  • Manage custom development of integrated Java Application for pension contributions, from multiple Payroll systems within the County.
  • Managed efforts to interface Oracle Cloud data with the County Data Warehouse, including new DW reporting.
  • Organized and documented production cutover tasks to drive test conversions.
  • Monitored and tracked custom development for the Oracle Cloud project, working with the team to stay on track.
  • Assisted with PeopleSoft research and translated requirements for the Cloud Implementation team.

Project Manager

City of Roseville
Roseville, CA
09.2018 - 07.2019
  • Oracle Cloud ERP, HCM, and Supplier Portal implementation.
  • The City moved from an IFAS ERP system to the Oracle Cloud HCM (HR, Payroll, OTL, Absence, Benefits) and Financials (GL, PO, Contracts, AP, AR, BI, Projects/Grants, Assets) systems in tandem in July of 2019.
  • Developed the project timeline and project plan. Managed the RAID log and consolidated status reporting, presenting the status to stakeholders. This was a team of 11 functional and technical resources from CherryRoad and 15 client resources.
  • Managed multiple functional, technical, conversion, and testing work streams, leading team and focus group meetings.
  • Developed the complex Go-Live/cutover plan, and drove it to completion.

Technical Consultant

South Carolina State Port Authority
South Carolina
09.2016 - 12.2018
  • Planned and executed the PeopleSoft HCM upgrade.
  • Over the years I have provided technical production support by standing up PUM images and applying tax updates as needed.

Upgrade Specialist

Empire State Development Corporation
New York, NY
06.2017 - 07.2018
  • Executed technical upgrade for PeopleSoft FSCM, encompassing software installations.
  • Drove and defined a comprehensive technical project plan to move the system from unsupported software, hardware, and database versions to the latest versions.
  • Coordinated test moves, retrofitting activities, and the deployment.

Upgrade Specialist

Sonoma County
Sonoma, CA
06.2016 - 06.2017
  • Planned and executed the technical upgrade for PeopleSoft FSCM.
  • Defined and drove the technical project plan, coordinating test moves and retrofit activities.
  • Developed the Go Live Plan and managed the deployment with the county.
  • Managed biweekly technical meetings with the client and CRT teams.

Upgrade Specialist

Main Line Health
New Jersey, NJ
11.2016 - 04.2017
  • Planned and executed the technical upgrade for both PeopleSoft HCM and FCM.
  • Defined and drove the technical project plans, coordinating test moves and deployment.
  • Managed daily technical meetings.

Upgrade Specialist/Advisor

City and County of San Francisco
San Francisco, CA
03.2015 - 09.2016
  • Provided the technical upgrade planning for the upgrade of PeopleSoft HCM and ELM suites.
  • Executed the HCM and ELM upgrade process, and drove the Go-Live events.

Upgrade Specialist

City of San Jose
San Jose, CA
06.2015 - 06.2016
  • Provided the Technical Upgrade Planning and best practices utilizing the standard CRT Upgrade Framework.
  • Drove the technical tasks to upgrade PeopleSoft HCM.
  • This 'Upgrade to Host,' upgrade from an unsupported release plus a transition of the application to the CherryRoad Data Center.
  • City remains as a Hosted client.

QA Analyst

Massachusetts Bay Transportation Authority
Massachusetts, MA
12.2015 - 03.2016
  • Participated in fact-gathering sessions to create a comprehensive transition plan for the PeopleSoft FSCM DB2 system migration from MBTA hardware to the CherryRoad Data Centers for hosting.
  • Incorporated session notes into the Statement of Work, with roles and responsibilities.
  • Started the Transition Plan document for the Client and CherryRoad Data Center.
  • Supported the project with system testing and retrofits required for the platform migration from DB2 to Oracle.

Technical Consultant

State of Montana
Montana, MT
10.2015 - 03.2016
  • The State contracted with CherryRoad for guidance on completing its HCM upgrade.
  • Presented upgrade best practices and tips for a smooth and successful upgrade, and the management of maintenance using PUM to the States tech team.
  • Provided remote support to the client as required, seeing them through their parallel upgrades.
  • Performed integration analysis for PeopleSoft HCM, FSCM, Portal, and the States' LDAP system for user ID and password integration, providing recommendations for improvement and streamlining the PeopleSoft security management workflow for the state.

Technical Upgrade Manager

City of Cambridge
Cambridge, MA
02.2015 - 02.2016
  • Developed and maintained the technical upgrade task plan for the upgrade of the City’s PeopleSoft HCM and FSCM suites.
  • Executed the FSCM and HCM upgrades.
  • Guided and managed CRT Upgrade Specialists to complete the technical upgrade tasks.
  • Conducted weekly tech meetings with the client and the CRT team.
  • Coordinated test moves, quality control, and Go-Live planning for this staggered deployment of both upgrades.

Upgrade Specialist

County of Solano County
Solano County, CA
05.2013 - 10.2015
  • Planned and executed the technical upgrade for PeopleSoft HCM, including a database platform migration from Oracle to SQL Server.
  • A long-standing relationship with the County team, through multiple upgrades and technical system support.

Upgrade Specialist

Rockland County
Rockland, NY
05.2014 - 02.2015
  • Planned the technical upgrades for PeopleSoft HCM & FSCM.
  • Executed the FSCM upgrade.
  • Drove the Technical Project plan, Coordinating test moves, Quality Control and Deployment Planning for this concurrent deployment of the HCM, FSCM, and Portal/Interaction Hub Suites.

Upgrade Specialist

South Carolina State Port Authority
South Carolina
10.2014 - 01.2015
  • Planned and executed the technical upgrade to PeopleSoft HCM.
  • Defined and drove the technical project plan, coordinating test moves, retrofit activities, and Go-live.

Upgrade Specialist

San Joaquin County
San Joaquin County, CA
09.2013 - 04.2014
  • Planned and executed the technical upgrades for PeopleSoft HCM and FSCM.
  • These upgrades were deployed on a new database release and hardware platform concurrently.
  • Coordinated test moves, quality control, implementation planning, and the re-customization effort.

Principal Consultant

San Diego County Water Authority
San Diego, CA
02.2010 - 05.2013
  • Planned and executed concurrent upgrades of PeopleSoft HCM, FSCM, and Portal suites.
  • Designed and executed a process for restructuring the Chart of Accounts in both suites.
  • Redesigned the PeopleSoft application security and implemented the full suite of integrations.
  • Developed and presented technical advisory sessions.
  • Provided ongoing on-site and remote support.

Earlier PeopleSoft projects

CherryRoad
01.2006 - 12.2010

As a Technical Consultant, include:

  • State of Connecticut – HCM, and FSCM Upgrade.
  • State of Delaware – HCM Upgrade.
  • Delaware Office of Pensions - HCM Upgrade (Pension).
  • Atlantic Health Systems, NJ – HCM Upgrade.
  • Massachusetts Port Authority, MA – FSCM Upgrade.
  • Public School Retirement System of Missouri – Technical Development.
  • Board of Pensions of the Presbyterian Church, PA – HCM Upgrade.
  • State of New Mexico - HCM, & FSCM Implementation.
  • Miami-Dade County, FL - HCM and FSCM Implementation.
  • Wayne County, MI – HCM Support & Upgrades.
  • State of New Mexico – PeopleSoft HCM, and FSCM Implementation.
  • State of Oklahoma – PeopleSoft HCM, FSCM Implementation, Phase II Implementation, and Upgrades.
  • King County, WA - PeopleSoft HCM Support and Upgrade.
  • Colorado Springs School District 11 - PeopleSoft FSCM Support and Upgrade.
  • The New York Public Library – PeopleSoft HCM, FSCM Support, and Upgrades.
  • Chelan County, WA – PeopleSoft HCM Implementation.
  • Blue Diamond Growers, CA - PeopleSoft HCM Upgrade (My first upgrade).
  • Solano County, CA – PeopleSoft HCM Implementation.
  • Georgia State Financing and Investment Commission - PeopleSoft FSCM Implementation, multiple upgrades, ongoing support.
  • AC Transit District, CA - PeopleSoft HCM implementation. Custom development for GL interface, and Time and Labor Rule processing.

Education

Bachelor of Science - Business Information & Computing Systems

San Francisco State University
CA

Skills

  • Customer-Centric: Focused on fostering strong client relationships, leading to high rates of client retention and satisfaction
  • Agile Project Management: Skilled in adapting project plans to accommodate changing resources and requirements, while maintaining vigilance over project scope, staffing, and budget
  • Technical Expertise: A deep understanding of ERP systems, public sector nuances, and a commitment to continuous learning of new tools and technologies to support clients and consulting staff
  • Effective communicator: excellent verbal and written communication skills, capable of eliciting the right decisions and actions through clear messaging and visual aids

Certification

  • MAXIMUS Project Manager Certification
  • PeopleSoft Certified Technical Consultant
  • Systemations Project Management Training
  • Oracle University: PeopleSoft 8 Tools Implementation Champion
  • Oracle University: PeopleSoft 8 Technology Implementation Champion
  • PeopleTools Security, PeopleTools and PeopleTools Integration Tools, PeopleTools Object-Based PeopleCode, SQA Robot, Data Management Tools, PeopleSoft Oracle and Unix, PeopleCode, Application Engine, Process Scheduler

Timeline

Project Manager

State of Indiana Public Employees Retirement Syste
07.2024 - 07.2025

Project Manager

San Joaquin County
07.2023 - 09.2024

Project Manager

Garland Independent School District
02.2023 - 08.2023

Project Manager

City of Cambridge
06.2022 - 04.2023

Project Manager

City of Seattle
05.2022 - 07.2023

Principal Consultant/Project Manager

Wayne County
10.2020 - 04.2021

Project Manager

City of Roseville
09.2018 - 07.2019

Upgrade Specialist

Empire State Development Corporation
06.2017 - 07.2018

Upgrade Specialist

Main Line Health
11.2016 - 04.2017

Technical Consultant

South Carolina State Port Authority
09.2016 - 12.2018

Upgrade Specialist

Sonoma County
06.2016 - 06.2017

QA Analyst

Massachusetts Bay Transportation Authority
12.2015 - 03.2016

Technical Consultant

State of Montana
10.2015 - 03.2016

Upgrade Specialist

City of San Jose
06.2015 - 06.2016

Upgrade Specialist/Advisor

City and County of San Francisco
03.2015 - 09.2016

Technical Upgrade Manager

City of Cambridge
02.2015 - 02.2016

Upgrade Specialist

South Carolina State Port Authority
10.2014 - 01.2015

Upgrade Specialist

Rockland County
05.2014 - 02.2015

Upgrade Specialist

San Joaquin County
09.2013 - 04.2014

Upgrade Specialist

County of Solano County
05.2013 - 10.2015

Principal Consultant

San Diego County Water Authority
02.2010 - 05.2013

Earlier PeopleSoft projects

CherryRoad
01.2006 - 12.2010

Project Manager / Principal Consultant

CherryRoad Technologies, Inc.
01.2004 - Current

Bachelor of Science - Business Information & Computing Systems

San Francisco State University