Lori Jones
Osawatomie,KS
Summary
While with Triple 8 Trucking, I jumped into a role that I had no idea what I was doing. I just ran with it. I have to say this was one of my bigger accomplishments. My ex husband bought out a commercial trucking company and I was asked to take on the office.
As the company grew rapidly, quickly noticed that the office needed to grow to keep it running efficiently.
As the company grew I took on another role to help Owner Operators to get their own Authority and take care of their business operations as well.
Self taught individual, and not afraid to learn.
High energy and a positive attitude.
Natural leader, but a great team player.
Overview
10
10
years of professional experience
Work History
Project Supervisor
The Grounds Guys Of Olathe
Osawatomie, KS
03.2022 - Current
- Trained employees in safety procedures and protocols as directed by company regulations.
- Communicated deadline updates, outlined action items, and offered targeted solutions to team members.
- Supervised work from the team members, offering constructive feedback regarding work performance.
- Defined manpower, equipment and resource needs for field projects, keeping open lines of communication with specialists and contractors to meet project milestones on time and on budget.
- Delivered completed projects on time by prioritizing multiple tasks.
- Maintained open communication by presenting regular updates on project status to customers.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Adhered to budget requirements with excellent planning and consistent expense monitoring.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Barista Manager
Bore Da Market
Osawatomie, KS
11.2021 - 03.2022
- Served customers quickly and efficiently and created strategies to prevent delays.
- Created superlative coffeehouse experience through customer service, beverage preparation and presentation, in-store marketing and thorough cleanliness and sanitation of space.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
- Developed coffee beverage menu, recipes, specialty coffee drinks and appropriate menu pricing.
HR Manager
Triple 8 Trucking LLC
Cimarron, KS
01.2013 - 11.2021
- Oversaw legal compliance with federal, state and local laws and regulations in addition to compliance with company policies and procedures.
- Recommended, initiated and finalized HR actions regarding faculty and staff position management, compensation, and employment postings, hiring proposals and new hire onboarding.
- Managed employee disputes by employing conflict resolution techniques.
- Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
- Implemented standardized programs and policies, driving smooth operations, employee retention and engagement.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Created vision and goals for HR team and motivated staff to achieve excellence in customer support and core HR processes.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
- Enhanced staff knowledge and awareness on drug abuse and prevention programs.
Education
South Central High School
Coldwater, KSSkills
- Time Management
- Excellent Written and Verbal Communication
- Upselling Strategies
- Exceeding Customer Expectations
- Computer Proficiency and Microsoft Office
- Strong Communication and Interpersonal Skills
- Customer Service
- HR Legal Compliance
- Payroll Coordination
- Payroll Preparation
- Unemployment Claims
- Accounts Payable and Accounts Receivable
- Biweekly Payroll Processing
- Compliance
Timeline
Project Supervisor
The Grounds Guys Of Olathe
03.2022 - Current
Barista Manager
Bore Da Market
11.2021 - 03.2022
HR Manager
Triple 8 Trucking LLC
01.2013 - 11.2021
South Central High School
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