Allyce Blume
Osawatomie,KS
Summary
Experienced administrative professional with a strong background in communication and team building. Efficiently collects patient information and processes payments, while maintaining an organized office environment and coordinating with medical professionals. Proficient in medical terminology and scheduling, ready to contribute multiple years of relevant work experience. Demonstrates ability to work remotely, staying focused and organized to ensure successful outcomes.
Overview
11
11
years of professional experience
Work History
Billing Specialist L2
Acclara/Tegria
08.2022 - Current
- Company Overview: Call center for Philadelphia hospitals
- Processing payments for patients
- Updating demographic information on patient charts
- Making outbound calls to patients to collect past due balances
- Explaining payment options to patients/account holders
- Verifying HIPPA for each call
- Call center for Philadelphia hospitals
Patient Services Representative
Health Partnership Clinic
12.2019 - Current
- Assist patients in filling out check-in and payment paperwork
- Use EMR to schedule appointments
- Take copayments and compile daily financial records
- Review and correct claim errors to facilitate smooth processing
- Explain payment options
- Balance deposits and credit card payments each day
- Answer patient telephone calls promptly to avoid on-hold wait times
Family Support Worker
KVC
02.2015 - 04.2019
- Visited home environments to help clients develop comprehensive life, technical and job skills
- Reported child abuse in accordance with legal standards of mandatory reporters
- Administered and reported UA test results
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs
- Documented data and completed accurate updates to case records
- Interviewed individuals and families to assess needs and provide informational resources
- Completed home welfare checks to align with state and program guidelines
Quality Assurance Administrative Assistant
KVC
02.2014 - 02.2015
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Executed record filing system to improve document organization and management
- Scheduled office meetings and client appointments for staff teams
- Sorted and distributed office mail and recorded incoming shipments for corporate records
- Administered and tracked multiple UA's per day and reported results
- Managed schedules and deadlines, effectively coordinating QA activities to meet project milestones.
- Implemented corrective actions based on audit findings or feedback from customers as required.
- Actively participated in meetings with various
- departments to discuss and resolve quality-related issues.
- Developed strong relationships with vendors through consistent communication on quality expectations and performance evaluations.
- Transcribe live meetings between caseworkers and DCF and distribute documentation after.
Education
CMA LICENSE -
FSCC
Paola, KS02-2006
High School Diploma - General
Osawatomie High
Osawatomie08.2005
CNA License -
FSCC
Paola, KS05-2005
Skills
- Documenting and Recording Information
- Quality Standards and Protocols
- Building Rapport and Credibility
- Patient Account Reviews
- Demographics Information
- Resolving Problems
- Administrative and Office Support
- Patient Confidentiality and Data Security
- 50 WPM Typing Speed
- Time Management
- Punctual and Hardworking
- Typing
- Customer service
- Windows
Timeline
Billing Specialist L2
Acclara/Tegria
08.2022 - Current
Patient Services Representative
Health Partnership Clinic
12.2019 - Current
Family Support Worker
KVC
02.2015 - 04.2019
Quality Assurance Administrative Assistant
KVC
02.2014 - 02.2015
CMA LICENSE -
FSCC
High School Diploma - General
Osawatomie High
CNA License -
FSCC
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