Lori Jones
Eugene
Summary
Dynamic administrator with extensive experience in managing optical services and patient care. Skilled in effective communication and customer relationship management, consistently optimizing operations and mentoring staff to achieve organizational goals.
Overview
24
24
years of professional experience
Work History
Director/Administrator
Laurel Hill Center dba SWEEP Optical/Evergreen Eye
Eugene
04.2002 - 04.2026
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Managed daily operations for optical services and patient care to enhance service delivery.
- Coordinated staff schedules to ensure optimal coverage and enhance operational efficiency.
- Implemented administrative procedures that streamlined workflow processes.
- Oversaw inventory management for optical supplies and equipment to ensure availability.
- Maintained compliance with health regulations and safety standards consistently.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Facilitated collaboration between teams by encouraging open communication channels.
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Established relationships with vendors and suppliers, securing favorable terms for materials and services.
- Cultivated strong customer relationships by responding promptly to inquiries and resolving complaints.
- Coordinated activities with other departments to expedite work and improve collaboration.
- Negotiated high-value contracts with vendors and partners to optimize resource allocation.
- Promoted a culture of innovation and encouraged staff to contribute ideas.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Maintained accurate records and files for easy retrieval.
Education
High School Diploma -
Sheldon High School
Eugene, OR06-1980
Skills
- Operational management
- Compliance oversight
- Strategic planning
- Inventory management
- Customer relationship management
- Team collaboration
- Contract negotiation
- Workflow optimization
- Problem solving
- Effective communication
- Organizational leadership
- Team oversight
- Financial oversight
- Client engagement
- Stakeholder communication
- Organizational skills
- Decision-making
- Time management abilities
- Excellent communication
- Attention to detail
Timeline
Director/Administrator
Laurel Hill Center dba SWEEP Optical/Evergreen Eye
04.2002 - 04.2026
High School Diploma -
Sheldon High School