Lori Kelley
Childersburg,AL
Summary
Reliable with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying objectives and securing repeat patronage.
Overview
2
2
years of professional experience
Work History
Sales Associate
Dollar General Store
Harpersville, AL
06.2024 - Current
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Ensured compliance with all safety regulations while handling hazardous materials.
- Maintained cleanliness of store environment including floors, windows, displays.
Sales Associate
TJX Companies
Birmingham, AL
01.2022 - 11.2022
- Greeted customers and provided assistance with product selection.
- Assisted in creating displays to promote products.
- Informed customers about current promotions and discounts.
- Assisted customers with returns, exchanges and refunds.
- Replenished merchandise on shelves as needed throughout the day.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Processed special orders for out-of-stock items when necessary.
- Maintained cleanliness of the sales floor area at all times.
- Adhered to all company policies and procedures regarding safety regulations, security measures, attendance policies.
- Ensured that all promotional materials were properly displayed in their designated areas.
- Cross-trained in other departments within the store including checkout counter operations.
- Attended staff meetings to discuss new products or changes in store policy or procedure.
- Answered incoming telephone calls to provide store, products and services information.
- Accepted and completed cash, check and credit card payments.
Education
GED -
Central Alabama Community College
Childersburg, AL01-1998
Skills
- Payment Processing
- Merchandise Display
- Stocking and Receiving
Timeline
Sales Associate
Dollar General Store
06.2024 - Current
Sales Associate
TJX Companies
01.2022 - 11.2022
GED -
Central Alabama Community College