Lori Kendrick

Manage daily operations to enhance productivity and profitability

• Enhanced client coping abilities through emotional support during difficult times.
• Facilitated family understanding of loved ones' needs during crises, improving healing engagement.
• Ensured compliance with regulatory requirements through meticulous record-keeping and documentation.
• Established rapport with clients to build trust and encourage open dialogue.
• Coordinated with multidisciplinary teams to provide extensive support in crisis situations.
• Participated in on-call emergency response team for immediate crisis intervention.
• Streamlined communication protocols to reduce crisis response time effectively.
• Proactively identified triggers and risk factors to mitigate potential crises.

• Executed detailed investigations to minimize claim resolution time.
• Established efficient workflow procedures for streamlined claims processing.
• Regularly surpassed productivity targets, driving company growth while ensuring high-quality output.
• Boosted customer satisfaction with prompt responses and clear explanations regarding claims.

• Executed detailed investigations to minimize claim resolution time.
• Established efficient workflow procedures for streamlined claims processing.
• Regularly surpassed productivity targets, driving company growth while ensuring high-quality output.
• Boosted customer satisfaction with prompt responses and clear explanations regarding claims.