Lori Konecny
Shelton,CT
Summary
Program lead at Care.com with a proven track record in developing high-impact home assistance programs. Strong leadership and exceptional networking skills fostered teamwork and client satisfaction. Adept at onboarding and managing household operations, ensuring seamless communication and support for families. Committed to enhancing client experiences through dedicated service and innovative solutions.
Overview
23
23
years of professional experience
Work History
Program Lead - Help at Home
Care.com, Formerly LifeCare INC.
04.2006 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Created and led a program for high level employees looking to hire help within their home.
- Created job descriptions, conducted first interviews, helped with all onboarding tasks including background checks, employee contracts and payroll set up.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, of the regular research and referral team. Filling in where needed and taking on educating clients of available benefits, possible healthcare providers in their area and also childcare and elder care resources.
Private Nanny, House Manager
Private Family Home
06.2002 - 04.2006
- Developed strong relationships with parents, maintaining open communication about each child's progress and needs.
- Prepared teaching opportunities, life skills and daily care for two wonderful children.
- Oversaw household duties such as light housekeeping tasks, errands when required.
- Communicated with outside vendors, housekeeper, dry cleaner and any home maintenance needs.
Education
Psychology, Communications
Central Connecticut State University
New Britain, CT05-1999
Skills
- Strong leadership Ability to work well with others as a mentor
- Can do attitude promoting teamwork and motivation
- Main focus on networking and customer service opportunities
Timeline
Program Lead - Help at Home
Care.com, Formerly LifeCare INC.
04.2006 - Current
Private Nanny, House Manager
Private Family Home
06.2002 - 04.2006
Psychology, Communications
Central Connecticut State University