Lori Lunsford
Allerton
Summary
A dedicated support professional skilled in offering tailored assistance to families in need. Brings valuable experience in conducting assessments and creating strategic support plans. Known for fostering collaborative environments and effectively adapting to evolving family situations, showcasing skills in empathy and problem-solving. I have extensive experience in the social work field and I believe I am a great fit for this position.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Family Support Specialist
Mid Iowa Family Therapy Clinic
10.2016 - Current
- Enhanced family well-being by providing comprehensive support services and resources.
- Assisted families in navigating complex social service systems to access needed supports and benefits.
- Conducted regular home visits to assess family progress and adjust support plans as needed.
- Maintained detailed case notes documenting client interactions, interventions provided, progress made, and any barriers encountered during service delivery.
Team Lead/Direct Support Professional
Optimae Life Services
11.2005 - 10.2016
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
911 Dispatcher/Jailer
Wayne County Sheriff's Office
06.1985 - 05.2005
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
Education
Bachelor of Arts - Human Services
Buena Vista University
Ottumwa, IA05-1998
Skills
I am skilled in many areas of social work I have experience in providing or coordinating aging or disability services I am willing to travel to wherever I am needed I travel for my current job and for my past jobs I have extensive experience in utilizing person-centered planning I am familiar with the HCBS system, information and assistance, Options Counseling and Service Coordination I am skilled in identifying strengths and needs of individuals as well as being skilled in linking individuals to opportunities and services A priority of mine is ensuring individuals receive services needed and provide follow up I am able to provide a cognitive practice for improving the health and resiliency of individuals, families, and communities I have experience in setting goals, utilizing viable pathways, and working toward them to facilitate success My past jobs in working with people with disabilities and in law enforcement have given the skills to be flexible and able to shift between diverse tasks without compromising effectiveness and maintain composure And these positions also provided me with the skill of multi-tasking while still being efficient and timely
Certification
- LBSW License in the state of Iowa
Timeline
Family Support Specialist
Mid Iowa Family Therapy Clinic
10.2016 - Current
Team Lead/Direct Support Professional
Optimae Life Services
11.2005 - 10.2016
911 Dispatcher/Jailer
Wayne County Sheriff's Office
06.1985 - 05.2005
Bachelor of Arts - Human Services
Buena Vista University
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