Compassionate Case Manager experienced in many work environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.
Met with injured worker to conduct Vocational Evaluations. This included a diagnostic interview, medical records review, vocational testing, market research, and recommendations for employment.
Prepared report for attorney
Attended medical appointments with injured workers to obtain diagnosis, treatment plan, documentation for carrier, restrictions and return to work projections
Acted as a liaison between carrier, attorney, injured worker, physician, and employer
Worked with medical department at General Electric
Reviewed jobs to document necessary functions of the position and modifications needed for injured workers
Handled caseload of transitional work employees and short term disability claims
Coordinated return to work after an injury and followed up with employees
Attended safety meetings to discuss issues on the line
Interviewed workers and conducted job development and job placement
Coordinated and monitored return-to-work for Commonwealth of VA injured workers
Served as a liaison between carrier, injured worker, employer, attorney and physician
Administered testing and evaluations and counseled workers on return to work
Conducted interviews and admissions to workers compensation claims
Counseled individuals regarding restrictions and return to work
Maintained contact with claimant, employer, and carrier
Followed up on restrictions and return to work
Coordinated return to work or new job placement
Collaboration and teamwork
Flexibility
Interviewing skills
Counseling and Empathy