Lori Mathieu, BSN, MSN, RN-BC
West Monroe,LA
Summary
Adaptable Chief Nursing Officer with 25 years of nursing experience in various specialties, including 13 years of progressive leadership. Over the past 5 years, led a multi-campus hospital with experience in strategic planning, corporate strategy, financial planning, operational oversight, and team dynamics. Talented at proactively problematic situations in stressful settings and resolving disputes fairly. Transformational leader skilled in promoting a culture of accountability and empowerment.
Overview
16
16
years of professional experience
Work History
Chief Nursing Officer
Glenwood Regional Medical Center
West Monroe, LA
02.2018 - Current
- Maintained proper staff levels within budget parameters to deliver high levels of care to every patient
- Developed and implemented new nursing protocols to improve patient outcomes while minimizing medical errors & hospital-acquired infections
- Direct day-to-day administrative and operational functions for 278-bed facility, providing guidance and leadership to over 600 employees across more than 17 departments
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Assisted with preparation of budget and expense reports.
- Recruited new professional staff members and implemented comprehensive training programs.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Telemetry Nurse Manager
Glenwood Regional Medical Center
West Monroe, LA
03.2016 - 02.2018
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols
- Supervised, directed and motivated high-quality performance from nursing staff
- Updated patient charts with data such as medications to keep records current and support accurate treatments
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals
- Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise
- Evaluated skills of nursing personnel and verified staff certifications for validity
- Fostered improvement in staff development, personnel training and standards of patient care
- Managed 80 nurses and nursing activities in 62-bed telemetry unit by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
Skilled Nursing Facility Director, MDS Coordinator
Glenwood Regional Medical Center
West Monroe, LA
03.2011 - 03.2016
- Leader of 14-bed Skilled Nursing Facility within hospital
- Oversee department's budget & present to administration
- Experience in state and federal surveys
- Manage employee performance evaluations, staff recruitment, retention, and quality improvement
- Consult and collaborate with other healthcare professionals to coordinate management of patient care
- Ensure SNF Unit is operated in accordance with Medicare guidelines & facilitate annual Department of Health & Hospitals survey
Nurse Supervisor
HealthSouth Specialty Hospital of North Louisiana
Ruston, LA
04.2010 - 03.2011
- Responsible for managing staff of 55 bed facility
- Ensure employees adhere to hospital policies and procedures
- Kept facility in compliance with HIPAA, OSHA and other applicable guidelines
- Supervised, directed and motivated high-quality performance from nursing staff
- Trained, evaluated and coached clinical staff to improve performance
- Assisted with caring for specific patients by utilizing excellent clinical skills and judgment
- Work with patients and families to facilitate healthcare process
Education
Master of Science - Nursing Administration
American Sentinel University
05.2016
Bachelor of Science - Nursing
American Sentinel University
05.2014
Associate of Science - Nursing
Louisiana Tech University
05.1997
ANCC
Skills
- Increased HCAHPS scores by through hardwiring bedside report & daily leader rounding
- Decreased fall rates through fall prevention program
- Boosted patients outcomes and quality metrics by creating/exercising new nursing protocols
- Cultivated culture of accountability
- Introduced DAISY Award nurse recognition program
- Decreased nursing turnover from 30% to 20%
- Promoted collaborative relationships with physicians and interdepartmental employees
- Oversee operations and productivity efficiency
- Assumed interim COO role since COO resignation
Affiliations
Louisiana Hospital Association
Louisiana & American Nurses Association
Louisiana Organization of Nurse Leaders Board Member
Timeline
Chief Nursing Officer
Glenwood Regional Medical Center
02.2018 - Current
Telemetry Nurse Manager
Glenwood Regional Medical Center
03.2016 - 02.2018
Skilled Nursing Facility Director, MDS Coordinator
Glenwood Regional Medical Center
03.2011 - 03.2016
Nurse Supervisor
HealthSouth Specialty Hospital of North Louisiana
04.2010 - 03.2011
ANCC
Associate of Science - Nursing
Louisiana Tech University
Bachelor of Science - Nursing
American Sentinel University
Master of Science - Nursing Administration
American Sentinel University