Lori McEntire
Cramerton,NC
Overview
3
3
years of professional experience
Work History
Cook
Gaston Christian School
Gastonia, NC
08.2025 - Current
- Designed and executed meal preparation strategies to ensure compliance with nutritional standards for students and staff.
- Ensured maintenance of cleanliness and organization to promote a safe and efficient kitchen environment.
- Coordinated menu development to ensure variety and compliance with dietary needs.
- Coordinated with team members to enhance efficiency in food preparation processes.
- Developed and delivered comprehensive training programs to ensure adherence to safety protocols and kitchen procedures.
- Implemented portion control strategies to maintain high standards in meal preparation.
- Tailored culinary offerings to ensure inclusivity for students with special dietary needs.
- Maintained orderly and sanitary work environments to support safe and efficient food preparation processes.
- Streamlined meal preparation to deliver prompt service during high-demand periods, enhancing customer satisfaction.
- Oversaw simultaneous order management, maintaining exceptional quality and presentation standards throughout the process.
- Optimized time management in kitchen by systematically organizing and prioritizing tasks to ensure prompt food preparation and delivery.
Team Lead Sales Associate
Dollor General
Cramerton, NC
03.2025 - Current
- Guided customers in product selection and resolved inquiries to enhance overall shopping satisfaction.
- Ensured adequate stock availability by organizing merchandise and performing thorough inventory checks.
- Developed and delivered comprehensive training programs for new sales associates to enhance customer service skills and adherence to store policies.
- Managed transaction processing with point-of-sale systems to facilitate seamless customer checkouts.
- Applied visual merchandising guidelines to maintain attractive product displays and support retail sales objectives.
- Managed resolution of customer complaints to maintain high levels of satisfaction and strengthen loyalty.
- Developed and implemented mentorship programs for junior sales associates to enhance their career growth.
- Fostered an environment of ongoing development by encouraging constructive feedback among peers to improve selling techniques and overall team collaboration.
- Managed cash operations by accurately counting down tills and preparing bank deposits to ensure financial integrity.
Frosen Dairy Manager
Food Lion
Cramerton, NC
02.2024 - 08.2025
- Managed daily dairy operations to ensure product quality and freshness.
- Trained and mentored staff on best practices for dairy handling and customer service.
- Implemented inventory control measures to minimize waste and optimize stock levels.
- Collaborated with suppliers to maintain consistent product availability and pricing accuracy.
Prep Cook
Feel Good Meals
Belmont, NC
04.2023 - 08.2024
- Prepared ingredients and dishes according to established recipes and quality standards.
- Maintained cleanliness and organization of kitchen workstations and storage areas.
- Assisted in inventory management, ensuring proper stock levels and rotation of ingredients.
- Collaborated with chefs to streamline food preparation processes and improve efficiency.
Assistant Deli Manager
Food Lion
Belmont NC
12.2022 - 02.2024
- Oversaw daily deli operations, ensuring adherence to health and safety regulations.
- Facilitated training and mentorship for team members in customer service and product expertise.
- Oversaw inventory management, optimizing stock rotation to reduce waste.
- Designed and implemented promotional displays to elevate product visibility.
- Partnered with management to optimize workflow processes and enhance operational efficiency.
- Coordinated staff shift scheduling to ensure optimal coverage during peak hours.
- Executed routine quality inspections of food products to ensure adherence to high standards.
Education
High School Diploma -
Kaplan Online
Skills
- Prepare meals according to food and safety regulations
- Keep detailed production sheets, including food temps
- Manage a team of 10 and inspire them to drive sale metrics to meet goals Assist in conflict resolution disciplinary actions and write ups
- Lead weekly meetings to communicate merchandising plans, address concerns and highlight employees accomplishments
- Interview potential employees
- Use ASIS, CAO and UKG in daily ordering and scheduling while forecasting and budgeting sale items Ensuring proper scheduling and coverage to best serve customers
- Implement a staff training program to encourage individual employees for long term growth and success within the company
- Interface with 110 customers on average per shift helping them make selections and influence upselling
- Strong ability to multitask and process multiple orders while still prioritizing efficiency
- Impeccable attention to detail ensures accuracy of transactions, orders and payments to prevent any discrepancies with customers
- Manage the flow of inventory ensuring correct pricing and tags while putting emphasis on sale items being readily available to customers
- Take monthly inventory counts Create short date lists to ensure product is pulled by expiration date
- Answer incoming phone calls Manage orders, questions and complaints from customers
- File and organize hardcopies of company inventory, sales and employee files
- Utilize and create spreadsheets and training material for employees
Timeline
Cook
Gaston Christian School
08.2025 - Current
Team Lead Sales Associate
Dollor General
03.2025 - Current
Frosen Dairy Manager
Food Lion
02.2024 - 08.2025
Prep Cook
Feel Good Meals
04.2023 - 08.2024
Assistant Deli Manager
Food Lion
12.2022 - 02.2024
High School Diploma -
Kaplan Online