LORI MERKEY
Cedar Rapids,IA
Summary
Driven Lead Generator with proven skills in identifying potential clients, understanding client needs, and nurturing relationships to positive conversion. Strengths include effective communication, data analysis, and strategic planning. Previous roles demonstrate consistent achievement in boosting company growth through successful lead generation strategies. Confident Telemarketer brings expert communication skills and flexibility to handle diverse customers and assignments. Never shies away from any conversation and consistently meets targets. Reliable in following scripts and overcoming objections. Resourceful Lead Generator known for high productivity and efficiency in task completion. Specialize in strategic prospecting, customer relationship management, and data analysis to identify and attract potential leads. Excel in communication, adaptability, and problem-solving to seamlessly navigate through challenges and drive business growth.
Overview
20
20
years of professional experience
Work History
Lead Generator Remote
Alpine Roofing and Solar
Fort Worth, TX
03.2020 - Current
- Maintained an accurate record of all sales activities in the CRM system.
- Created and maintained a database of leads for follow-up by sales team.
- Developed effective scripts for making cold calls, managing conversations, and overcoming objections.
- Established relationships with prospects by following up on leads in a timely manner.
- Analyzed customer needs and recommended appropriate products and services.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
- Provided customer service support and addressed customer inquiries.
- Achieved established sales targets by generating new customer accounts.
- Updated customer information in the database accurately.
- Followed up on sales leads through outbound calling.
- Phoned leads from referrals and telemarketing lists and asked appropriate questions to determine needs and requirements.
- Identified valuable leads through several key methods, including social media, networking events, and targeted marketing.
Remote Sales Representative, Office Manager
Eco Water Of the Coastal Bend
Corpus Christi, TX
01.2017 - 05.2021
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Developed and maintained strong relationships with existing clients to ensure repeat business.
- Cultivated and strengthened customer relationships to drive revenue growth.
- Conducted daily cold calls and emails to potential clients to generate new sales opportunities.
- Prepared and delivered sales presentations to customers and stakeholders.
- Cross-sold additional products or services based on customer needs.
- Developed key customer relationships to increase sales.
- Coordinated with logistics teams to ensure timely delivery of products to customers.
- Reviewed files and records to obtain information and respond to requests.
- Assisted in recruiting, onboarding and training new employees.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
Sales Canvasser
Eco Water of Conroe
Conroe , TX
01.2005 - 06.2012
- Developed prospect lists to define target criteria and zone in on potential customers.
- Assessed customer needs through detailed questioning and presented products to fill those requirements.
- Created database of new leads and updated existing ones with contact information and preferences.
- Contacted customers by phone and mail to offer merchandise or service.
- Memorized and recited sales scripts or statements prepared by employer.
- Created promotional materials such as brochures, flyers, and posters for distribution during canvassing efforts.
- Studied geographic areas to identify potential buyers and increase door-to-door sales.
- Collaborated with other members of sales team to reach targets.
Education
BBA - Medical And Business
Clorado Technical University Online
Boulder, CO03-2005
Skills
- Lead generation
- CRM management
- Cold calling
- Sales negotiation
- Customer relationship management
- Database management
- Sales presentations
- Customer service
- Follow-up strategies
- Effective communication
- Prospecting techniques
- Detail orientation
Accomplishments
- I was on the National Deans List in college for all four yrs i attended
Languages
Spanish
Limited
Timeline
Lead Generator Remote
Alpine Roofing and Solar
03.2020 - Current
Remote Sales Representative, Office Manager
Eco Water Of the Coastal Bend
01.2017 - 05.2021
Sales Canvasser
Eco Water of Conroe
01.2005 - 06.2012
BBA - Medical And Business
Clorado Technical University Online
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