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Lori Miller
Stockton,CA
Work Preference
Overview
1
1
Certification
26
26
years of professional experience
Work History
Medical Content Development Specialist
Golden State Medical Billing
09.2016 - Current
- Website content review and creation
- Industry research
- Informational and sales materials development
- Original online medical articles
Owner
Lori's Payroll Services LLC
Stockton, CA
03.2024 - 03.2025
- Streamlined payroll processing systems to enhance efficiency and accuracy in client services.
- Developed customized payroll solutions tailored to diverse client needs and industry regulations.
- Mentored staff on compliance standards and best practices for payroll management and customer service.
- Implemented strategic initiatives to improve operational workflows and reduce processing times.
Student
Laurus College
Santa Maria, CA
10.2013 - 04.2016
- Created a warm welcoming environment for instructors, co-students, and team player
- Achieved all homework and did it properly with integrity and excitement
- Distance learning on the computer in a classroom setting with instructors and co-students
Volunteer
Home Healthcare
Hayward, CA
10.2004 - 10.2010
- Strict adherence to established policies and procedures within the Home healthcare system
- Assemble medication charts and admittance packages, administer Medication
- Assist visitors to appropriate areas, deliver messages and nourishment to the patient
- Assist the hospice staff, check on patient's requirements
Administrative Assistant
Doan & Company
Hayward, CA
04.2000 - 05.2004
- Answered phones professionally using a multi-line phone system
- Used Excel extensively to create spreadsheets, develop reports, and various lists
- Addressed customer concerns in person, on the phone, and through email correspondence
- Scheduled appointments for executives
Education
Associate degree - Medical Billing/Coding
Laurus College
Santa Maria, CA01-2016
GED Diploma - General Education
Sunset Adult School
Hayward, CA 06.1993 - 06.1993
Skills
- Medical office professional offering 3 years’ experience in customer service
- Versatile administrative skills and proficiency in medical terminology
- Experienced in standard office functions and payment processing
- Superior ability to juggle multiple priorities and meet tight deadlines
- Accurate, reliable, and trustworthy
- Medical/Insurance Terminology ICD-9/10 CPT POS
- Microsoft Office Scheduling Electronic Billing Medisoft EMR
- CMS Form 1500 HIPAA World of Medicare EOB Legal Issues
- Bilingual Medical Front Office Bookkeeping Payment Processing HR Issues
- Self-Starter Organized Customer Service Good Listener Patient Confidentiality
Certification
Medical Certifications; HIPAA EDI Standards, Medical Necessity, CMS 1500 Form, Medicare Fraud and Abuse
Timeline
Owner
Lori's Payroll Services LLC
03.2024 - 03.2025
Medical Content Development Specialist
Golden State Medical Billing
09.2016 - Current
Student
Laurus College
10.2013 - 04.2016
Volunteer
Home Healthcare
10.2004 - 10.2010
Administrative Assistant
Doan & Company
04.2000 - 05.2004
GED Diploma - General Education
Sunset Adult School
06.1993 - 06.1993
Associate degree - Medical Billing/Coding
Laurus College