Lori Morris
Security
Cheyenne,WY
Summary
Dynamic leader with a robust background in steering teams, overseeing complex projects, and driving strategic objectives to successful completion. Proven expertise in crafting efficient processes that uphold high standards while aligning team efforts with organizational goals. Recognized for a collaborative approach that fosters teamwork and a steadfast commitment to excellence. Passionate about empowering teams to achieve their fullest potential and deliver outstanding results.
Overview
15
15
years of professional experience
Work History
Security Officer
Universal Allied Security Services
09.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle and by foot.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Directed guests around building and answered accessibility questions.
- Consistently maintained compliance with all site-specific guidelines, regulations, policies, procedures while carrying out duties as an Unarmed Security Officer.
Security Officer
Allied Universal Security Services
12.2022 - 05.2023
- Checked and verified photo identification prior to granting facility access.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Service Advisor
TA Travel Centers
08.2022 - 12.2022
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
- Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
- Assisted in training new Service Advisors, sharing best practices for effective communication and problem-solving skills.
Aviation ordnance system technician
United States Navy
08.2010 - 07.2013
- Aided in developing emergency response plans for potential incidents involving explosives or hazardous materials.
- Managed resources effectively by prioritizing tasks based on mission requirements, staffing availability, and equipment status.
- Expedited repair processes by effectively diagnosing system malfunctions using advanced diagnostic tools and techniques.
- Reduced downtime in aircraft availability by performing timely and accurate repairs on various weapon systems.
- Maintained high levels of security within classified spaces while adhering to strict military protocols.
- Sustained expert-level knowledge of ordnance systems through continuous professional development opportunities and training exercises.
- Improved team efficiency by developing streamlined procedures for troubleshooting and repairing ordnance systems.
Education
Diesel technology - Tech/trade
Wyotech-Laramie
Laramie, WY05.2014
Armament - Aviation ordnance
loading school Dates-Whidbey Island Naval Air Station
Whidbey Island Naval Air Station, WA02.2011
High School Diploma - undefined
Cheyenne Central High School
Cheyenne, WY05.2010
Skills
- Auto service management
- Organizational skills
- Customer service in automotive sales
- Delivery driver experience (2 years)
- Computer skills
- Three years of military service
- Security
- Analysis skills
- Automotive diagnostics
- Phone Etiquette
- Time Management
- Vehicle Maintenance
- Automotive repair
- Sales
- Management (3 years)
- Experience with children
- Service writing (4 years)
- Customer service (10 years)
- Communication skills (10 years)
- English
- Cash handling
- Incident reporting
- Report writing
Certification
Driver's License
Military Service
- Branch: United States Navy
- Rank: E-3
Timeline
Security Officer
Universal Allied Security Services
09.2023 - Current
Security Officer
Allied Universal Security Services
12.2022 - 05.2023
Service Advisor
TA Travel Centers
08.2022 - 12.2022
Aviation ordnance system technician
United States Navy
08.2010 - 07.2013
Armament - Aviation ordnance
loading school Dates-Whidbey Island Naval Air Station
High School Diploma - undefined
Cheyenne Central High School
Diesel technology - Tech/trade
Wyotech-Laramie
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