Lori Hartless
Florence,CO
Summary
Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Digital Fulfillment Team Lead
Walmart
Cañon City, Colorado
06.2025 - Current
- Supervised daily fulfillment operations to ensure timely processing of orders.
- Coordinated team activities to maintain efficient workflow in the fulfillment center.
- Assisted in optimizing picking and packing processes for improved efficiency.
- Implemented quality control measures to uphold product standards during fulfillment.
- Monitored inventory levels and reported discrepancies to management for resolution.
- Trained new team members on safety protocols and operational procedures.
- Communicated with associates to address issues and enhance teamwork.
- Enforced compliance with safety guidelines and company policies among staff members.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Set up advertising signs on shelves and counters to attract customers and promote sales.
Food and Consumable Team Lead
Walmart
Canon, CO
02.2024 - 06.2025
- Coordinated inventory management and stock replenishment efforts.
- Led team members in daily operational tasks and responsibilities.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Monitored team performance and provided constructive feedback regularly.
- Trained new associates on company policies and procedures.
- Trained new staff in relevant processes and procedures.
- Delegated daily tasks to team members to optimize group productivity.
- Resolved customer inquiries and complaints effectively and efficiently.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Ensured compliance with safety and sanitation standards in the workplace.
- Ensured compliance with company policies and procedures throughout the team.
- Monitored team progress and enforced deadlines.
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
- Implemented process improvements to enhance workflow efficiency.
- Provided support to junior staff during peak periods of workloads.
- Conducted inventory counts to ensure accuracy of stock levels, resolved discrepancies and completed paperwork to keep system accurate and current.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Evaluated completed work for consistency and quality assurance to verify consistency, quality, and conformance.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Maintained open lines of communication with senior management, reporting team progress and challenges.
Deli and Bakery Team Lead
Walmart
Canon, CO
01.2022 - 02.2024
- Led daily bakery and deli operations, ensuring product quality and freshness.
- Managed daily operations of a team up to 20 bakery and deli staff members.
- Supervised and trained new employees on proper cooking and baking techniques and safety regulations.
- Trained new team members on baking techniques and safety protocols.
- Implemented health and safety standards to ensure compliance with regulations.
- Ensured adherence to health and safety regulations, maintaining a clean and safe working environment.
- Monitored the quality of products, ensuring they met established standards.
- Resolved customer complaints regarding product quality or service issues quickly and professionally.
- Assisted customers with product selection and addressed inquiries promptly.
- Collaborated with team members to achieve smooth shift transitions and communication.
- Enforced company policies while fostering an environment of collaboration amongst team members.
- Provided guidance and support to team members when handling difficult customers.
- Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
- Tracked usage of inventory items and replenished stock accordingly.
- Ordered ingredients as needed from approved vendors in order to meet customer demand.
- Oversaw inventory management, including ordering supplies and managing stock levels to meet production needs.
- Coordinated with management to optimize workflow and reduce waste.
- Identified opportunities for cost savings initiatives within the bakery department.
- Managed maintenance and repair of bakery and deli equipment to ensure operational efficiency and reduce downtime.
- Achieved and upheld ServSafe certification to promote safe food handling and sanitation practices.
- Achieved and upheld ServSafe certification to promote safe food handling and sanitation practices.
Food and Consumable Team Lead
Walmart
Cañon City, Colorado
11.2021 - 01.2022
- Coordinated inventory management and stock replenishment efforts.
- Led team members in daily operational tasks and responsibilities.
- Delegated daily tasks to team members to optimize group productivity.
- Monitored team performance and provided constructive feedback regularly.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Trained new associates on company policies and procedures.
- Trained new staff in relevant processes and procedures.
- Resolved customer inquiries and complaints effectively and efficiently.
- Resolved escalated customer complaints or queries promptly and efficiently.
Online Grocery and Pick Up Team Lead
Walmart
Cañon City, Colorado
02.2021 - 11.2021
- Managed inventory levels and organized stock for efficient product availability.
- Delegated daily tasks to team members to optimize group productivity.
- Monitored team progress and enforced deadlines.
- Led team meetings to discuss daily operations and address employee concerns.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Facilitated onboarding sessions to ensure new staff understood procedures.
- Trained new staff in relevant processes and procedures.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
Online Grocery Pickup Associate
Walmart
Cañon City, Colorado
03.2020 - 02.2021
- Assisted customers with online grocery order pickups and inquiries.
- Prepared orders by selecting items from store shelves efficiently.
- Ensured product quality and freshness during order fulfillment processes.
- Communicated with team members to coordinate smooth pickup operations.
- Maintained organized work area to promote safety and efficiency.
- Addressed customer feedback to improve service quality. and resolved issues promptly and courteously.
- Listened to customer needs to identify and recommend best products and services.
- Greeted and assisted customers to foster positive experiences.
Deli and Bakery Manager
Walmart
Canon, CO
10.2017 - 03.2020
- Managed daily bakery operations, ensuring product quality and freshness.
- Trained staff on food safety standards and best baking practices.
- Oversaw inventory control, ordering supplies as needed for production.
- Ordered necessary ingredients for daily operations, ensuring availability of items needed for recipes.
- Checked freshness of bakery goods and food in bakery, removing and disposing of stale or outdated items.
- Ordered ingredients for daily operations, ensuring recipe requirements were met.
- Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
- Maintained equipment to ensure safety and operational efficiency.
- Monitored staff performance, providing feedback and guidance to ensure quality standards were met.
Deli Associate
Walmart
Cañon City, Colorado
03.2014 - 10.2017
- Prepared fresh deli products for customer display and service.
- Assisted customers with product selection and special orders.
- Maintained cleanliness and organization of deli work areas and equipment.
- Operated slicing machines and scales to ensure precise portions.
- Collaborated with team members to ensure efficient service during peak hours.
- Followed food safety guidelines to maintain product quality and safety standards.
- Provided training and support to new deli associates on processes and procedures.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Communicated effectively with deli counter customers to answer questions and make recommendations.
- Performed daily opening and closing duties such as cleaning up spills, sanitizing surfaces.
- Operated slicers, scales, wrappers, grinders, and other equipment to prepare food items for sale.
- Stayed calm and professional in situations and resolved conflicts to customer satisfaction.
- Checked expiration dates on packaged goods before placing them on display.
- Greeted customers, provided excellent customer service, and answered questions regarding deli products.
- Followed all safety regulations when handling knives or operating machinery such as slicers or grinders.
- Received new inventory and rotated stock by dates to keep items fresh and usable.
- Maintained high level of professionalism while interacting with customers and coworkers alike.
Skills
- Safety compliance
- Team leadership
- Customer service
- Effective communication
- Problem solving
- Time management
Certification
- Serve-Safe certied expires April 27, 2029
Timeline
Digital Fulfillment Team Lead
Walmart
06.2025 - Current
Food and Consumable Team Lead
Walmart
02.2024 - 06.2025
Deli and Bakery Team Lead
Walmart
01.2022 - 02.2024
Food and Consumable Team Lead
Walmart
11.2021 - 01.2022
Online Grocery and Pick Up Team Lead
Walmart
02.2021 - 11.2021
Online Grocery Pickup Associate
Walmart
03.2020 - 02.2021
Deli and Bakery Manager
Walmart
10.2017 - 03.2020
Deli Associate
Walmart
03.2014 - 10.2017