Lori Robinson
Vero Beach,FL
Summary
Dedicated office assistant experienced in managing operations and coordinating client schedules. Skilled in processing financial transactions and ensuring timely reporting, contributing to overall business efficiency and customer satisfaction.
Overview
17
17
years of professional experience
Work History
Office Assistant
The Hub For Healing
Vero Beach, FL
03.2021 - Current
- Managed office operations to ensure smooth workflow and efficiency.
- Coordinated scheduling and appointment management for client consultations.
- Supported financial operations, processing invoices and payments, contributing to timely and accurate financial reporting.
Online Reseller
Self Employed
Vero Beach, FL
09.2011 - 01.2021
- Developed and maintained online storefronts across multiple platforms to maximize product visibility.
- Resolve customer disputes courteously to enhance customer satisfaction.
- Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
- Streamlined order fulfillment processes, enhancing efficiency and customer satisfaction.
- Provided customer support through various channels, resolving inquiries promptly and effectively.
- Streamlined shipping processes by implementing cost-effective methods for order fulfillment, reducing delivery times and improving customer satisfaction ratings.
- Managed financial records accurately by maintaining detailed spreadsheets of sales transactions, expenses, and profits for business reporting purposes.
Retail Associate (Markdowns)
TJ Maxx
Jupiter, FL
06.2009 - 01.2011
- Delivered exceptional customer service, enhancing shopping experience and fostering loyalty.
- Managed product displays, ensuring visual appeal and adherence to brand guidelines.
- Collaborated with team members to optimize store operations and improve efficiency.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
Education
High School Diploma -
Central Bucks East
Doylestown, PANo Degree -
Howard County Community College
Columbia, MDSkills
- Customer service
- Positive attitude
- Time management
- Data entry
Timeline
Office Assistant
The Hub For Healing
03.2021 - Current
Online Reseller
Self Employed
09.2011 - 01.2021
Retail Associate (Markdowns)
TJ Maxx
06.2009 - 01.2011
High School Diploma -
Central Bucks East
No Degree -
Howard County Community College