Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Generic

Lori Smith

Kaysville,UT

Summary

Dynamic and detail-oriented Nationally Certified Medical Assistant with proven expertise in clinical documentation and patient scheduling at Tanner Clinic. Adept at enhancing patient outcomes through effective communication and immunization administration. Committed to maintaining HIPAA compliance while fostering a compassionate environment for patients. Recognized for streamlining workflows and improving operational efficiency.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Registered Medical Assistant

Tanner Clinic
10.2019 - Current
  • Assisted in patient intake processes and documentation management.
  • Supported healthcare team by preparing examination rooms and ensuring cleanliness.
  • Learned to effectively communicate with patients regarding procedures and care instructions.
  • Maintained accurate electronic health records to support clinical workflows.
  • Prepared and administered basic medical tests under supervision.
  • Helped schedule appointments and coordinate patient follow-ups efficiently.
  • Engaged in training sessions to understand medical terminology and office protocols.
  • Adapted quickly to new software for managing patient information and scheduling tasks.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
  • Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Prepared and administered medications to alleviate patient symptoms.
  • Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
  • Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
  • Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Taught patients about medications, procedures, and care plan instructions.
  • Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
  • Supported diagnostic processes with proficient collection of specimen samples for laboratory testing purposes.
  • Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
  • Collaborated with the healthcare team to create personalized care plans for patients.
  • Increased efficiency in the workplace by organizing and maintaining a clean and functional work environment.
  • Aided in the prevention of illnesses by administering vaccinations according to established protocols.
  • Provided comprehensive support for patients during their appointments, addressing concerns and answering questions.
  • Reduced wait times for patients by swiftly triaging incoming cases based on urgency or severity of symptoms.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Ensured accurate billing by diligently verifying insurance information for each patient visit.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Completed EKGs and other tests based on patient presentation in office.
  • Oriented and trained new staff on proper procedures and policies.
  • Prepared lab specimens for diagnostic evaluation.
  • Measured patient pulse oximetry.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.

Litigation Assistant

Litigation Law
04.2016 - 02.2017
  • Managed case files and documentation to ensure compliance with legal standards.
  • Coordinated scheduling for court appearances, depositions, and attorney meetings.
  • Prepared legal correspondence, including briefs and motions, ensuring accuracy and clarity.
  • Conducted research on legal precedents to support ongoing litigation efforts.
  • Assisted attorneys in trial preparation by organizing evidence and exhibits effectively.
  • Implemented case management systems that improved workflow efficiency within the department.
  • Analyzed case developments to identify risks and propose strategic solutions for litigation challenges.
  • Maintained litigation database and document organization for [Type] cases.
  • Used document review tools to discover and inspect records.

LDS Missionary

Church of Jesus Christ of Latter Day Saints
08.2015 - 08.2016
  • Coordinated community outreach programs to enhance engagement and support for underserved populations.
  • Developed educational materials to facilitate cultural exchange and promote understanding among diverse groups.
  • Facilitated training sessions for volunteers to ensure effective communication and mission alignment.
  • Implemented strategic initiatives to improve program efficiency and increase volunteer participation rates.
  • Collaborated with local organizations to establish partnerships that expanded service offerings in the community.
  • Mentored new missionaries, providing guidance on best practices and mission objectives for successful integration.
  • Evaluated program outcomes to identify areas for improvement and inform future mission strategies.
  • Built lasting relationships with community members through genuine empathy, compassion, and active listening skills.
  • Prepared and delivered mission-related presentations to church and community groups.
  • Developed practical communication skills by interacting with diverse populations in various settings.
  • Established trust within the community through regular engagement and consistent support.
  • Enhanced cultural understanding by learning local customs and incorporating them into daily interactions.
  • Collaborated with other missionaries to strategize, plan, and execute successful mission trips throughout various regions worldwide.
  • Facilitated spiritual growth among congregation members, leading weekly services and bible study sessions.
  • Fostered an inclusive atmosphere where individuals from different backgrounds could come together to form a united community.
  • Trained 38new missionaries on effectively sharing the Family Search good enough so they could teach it to someone else in 7 days, Mission office for the Church, and Family History headquarters mission.

Nationally Certified Medical Assistant

Southwest Cardiovascular
10.2014 - 08.2015
  • Administered patient care and provided clinical support in fast-paced cardiovascular environment.
  • Conducted routine medical procedures, ensuring compliance with safety and quality standards.
  • Assisted healthcare providers during examinations and diagnostic tests to enhance patient experience.
  • Maintained accurate patient records using electronic health record (EHR) systems for efficient data management.
  • Educated patients on treatment plans, medications, and preventive care to promote health literacy.
  • Collaborated with multidisciplinary teams to streamline workflows and improve overall operational efficiency.
  • Trained new staff on clinical protocols and office procedures to maintain high-quality care standards.
  • Implemented process improvements that enhanced patient throughput and satisfaction within the practice.
  • Reduced wait times for patients by efficiently managing appointment schedules and utilizing effective communication skills.
  • Supported patient adherence to treatment plans by conducting follow-up calls after appointments, increasing overall compliance rates.
  • Collaborated with healthcare team members to provide comprehensive care, resulting in improved patient outcomes.
  • Prepared examination rooms prior to appointments with appropriate supplies, ensuring smooth transitions between patient visits.
  • Participated in continuing education opportunities to remain knowledgeable about current industry best practices and relevant advancements in medical care delivery techniques.
  • Maintained a clean and organized work environment to uphold infection control standards and promote patient comfort.
  • Facilitated successful implementation of electronic health records system, streamlining information access and improving communication between healthcare providers.
  • Administered medications and vaccinations according to prescribed guidelines, maintaining safety standards at all times.
  • Provided emotional support to patients during difficult medical experiences, fostering trust and rapport between patients and healthcare providers.
  • Assisted physicians with various procedures, ensuring accuracy and adherence to safety protocols.
  • Increased clinic efficiency by assisting in the development of new processes for inventory management and supply ordering.
  • Assisted in the training of new medical assistants, providing guidance and sharing expertise to ensure their smooth integration into the practice.

Nationally Certified Medical Assistant

Concentra Medical Center
03.2007 - 11.2009
  • Contributed to quality improvement initiatives within the practice by identifying areas of potential growth or inefficiency that could be addressed proactively.
  • Ensured accurate documentation of patient information through diligent record maintenance and data entry tasks.
  • Improved patient satisfaction by providing efficient and compassionate care during medical appointments.
  • Streamlined administrative tasks for increased office productivity, including patient scheduling and recordkeeping.
  • Provided exceptional patient care by maintaining strong relationships with other healthcare professionals, such as physicians, nurses, and specialists.
  • Enhanced patient education by creating informative materials on health topics and preventative measures.
  • Conducted diagnostic tests, such as EKGs and lab work, contributing to accurate diagnoses and treatment plans.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Followed appropriate procedures to minimize patient's exposure to radiation.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Taught patients about medications, procedures, and care plan instructions.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Measured patient pulse oximetry.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Administered patient care and provided clinical support in fast-paced cardiovascular environment.
  • Maintained accurate patient records using electronic health record (EHR) systems for efficient data management.
  • Educated patients on treatment plans, medications, and preventive care to promote health literacy.
  • Collaborated with multidisciplinary teams to streamline workflows and improve overall operational efficiency.
  • Implemented process improvements that enhanced patient throughput and satisfaction within the practice.
  • Reduced wait times for patients by efficiently managing appointment schedules and utilizing effective communication skills.
  • Supported patient adherence to treatment plans by conducting follow-up calls after appointments, increasing overall compliance rates.
  • Collaborated with healthcare team members to provide comprehensive care, resulting in improved patient outcomes.
  • Prepared examination rooms prior to appointments with appropriate supplies, ensuring smooth transitions between patient visits.
  • Participated in continuing education opportunities to remain knowledgeable about current industry best practices and relevant advancements in medical care delivery techniques.
  • Maintained a clean and organized work environment to uphold infection control standards and promote patient comfort.
  • Facilitated successful implementation of electronic health records system, streamlining information access and improving communication between healthcare providers.
  • Administered medications and vaccinations according to prescribed guidelines, maintaining safety standards at all times.
  • Provided emotional support to patients during difficult medical experiences, fostering trust and rapport between patients and healthcare providers.
  • Assisted physicians with various procedures, ensuring accuracy and adherence to safety protocols.
  • Increased clinic efficiency by assisting in the development of new processes for inventory management and supply ordering.
  • Assisted in the training of new medical assistants, providing guidance and sharing expertise to ensure their smooth integration into the practice.

Nationally Certified Medical Assistant

Alpine Internal Medicine, Dermatology, Infectious Disease
03.1996 - 01.1999
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Measured patient spirometry.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Oriented and trained new staff on proper procedures and policies.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Conducted routine medical procedures, ensuring compliance with safety and quality standards.
  • Assisted healthcare providers during examinations and diagnostic tests to enhance patient experience.
  • Trained new staff on clinical protocols and office procedures to maintain high-quality care standards.
  • Ensured accurate documentation of patient information through diligent record maintenance and data entry tasks.
  • Improved patient satisfaction by providing efficient and compassionate care during medical appointments.
  • Streamlined administrative tasks for increased office productivity, including patient scheduling and recordkeeping.
  • Conducted diagnostic tests, such as EKGs and lab work, contributing to accurate diagnoses and treatment plans.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Followed appropriate procedures to minimize patient's exposure to radiation.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Administered patient care and provided clinical support in fast-paced cardiovascular environment.
  • Collaborated with multidisciplinary teams to streamline workflows and improve overall operational efficiency.
  • Implemented process improvements that enhanced patient throughput and satisfaction within the practice.
  • Reduced wait times for patients by efficiently managing appointment schedules and utilizing effective communication skills.
  • Collaborated with healthcare team members to provide comprehensive care, resulting in improved patient outcomes.
  • Supported patient adherence to treatment plans by conducting follow-up calls after appointments, increasing overall compliance rates.
  • Prepared examination rooms prior to appointments with appropriate supplies, ensuring smooth transitions between patient visits.
  • Participated in continuing education opportunities to remain knowledgeable about current industry best practices and relevant advancements in medical care delivery techniques.
  • Maintained a clean and organized work environment to uphold infection control standards and promote patient comfort.
  • Facilitated successful implementation of electronic health records system, streamlining information access and improving communication between healthcare providers.
  • Administered medications and vaccinations according to prescribed guidelines, maintaining safety standards at all times.
  • Provided emotional support to patients during difficult medical experiences, fostering trust and rapport between patients and healthcare providers.
  • Assisted physicians with various procedures, ensuring accuracy and adherence to safety protocols.
  • Increased clinic efficiency by assisting in the development of new processes for inventory management and supply ordering.
  • Assisted in the training of new medical assistants, providing guidance and sharing expertise to ensure their smooth integration into the practice.

Education

Master of Science - Master of HealthCare Administration

Grand Canyon University
Phoenix, AZ
03-2026

Bachelor of Science - Law- Paralegal

National Paralegal College
Phoenix, AZ
03-2015

Nationally Certified Medical Assistant Certificate - Medical Assisting

Steven-Henegar's College of Business
Ogden, Utah
06-1997

Graduated With A Certified Nursing Assistant

Davis High School
Kaysville, Ut
06-1984

Skills

  • Medical terminology
  • Immunization administration
  • HIPAA compliance
  • Laboratory specimen collection
  • Clinical documentation
  • Phlebotomy techniques
  • Patient scheduling
  • Minor surgical assistance
  • Medication administration
  • Preventive healthcare measures
  • Patient assessments
  • Medical equipment operation
  • Insurance verification
  • Vital sign monitoring

Affiliations

  • Member of the American Medical Assistant Association
  • Utah State Notary, Member National Notary Association

Certification

  • CNA - Certified Nurse Assistant
  • RMA - Registered Medical Assistant

Languages

English
Full Professional
Spanish
Limited Working

Timeline

Registered Medical Assistant

Tanner Clinic
10.2019 - Current

Litigation Assistant

Litigation Law
04.2016 - 02.2017

LDS Missionary

Church of Jesus Christ of Latter Day Saints
08.2015 - 08.2016

Nationally Certified Medical Assistant

Southwest Cardiovascular
10.2014 - 08.2015

Nationally Certified Medical Assistant

Concentra Medical Center
03.2007 - 11.2009

Nationally Certified Medical Assistant

Alpine Internal Medicine, Dermatology, Infectious Disease
03.1996 - 01.1999

Master of Science - Master of HealthCare Administration

Grand Canyon University

Bachelor of Science - Law- Paralegal

National Paralegal College

Nationally Certified Medical Assistant Certificate - Medical Assisting

Steven-Henegar's College of Business

Graduated With A Certified Nursing Assistant

Davis High School

Similar Profiles

CREATE PROFILE