Lori Talbot
St. Petersburg,FL
Summary
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Kind caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support, and offering caring companionship. Well-organized with medications and physically fit to handle any client need.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Owner
Tropical Flooring Solutions
St. Petersburg , FL
2022.03 - Current
- Developed policies and procedures for the organization.
- Oversaw budgeting and financial management.
- Maintained relationships with existing clients by providing superior customer service.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
Caregiver/Personal Assistant
Self-employed
Seminole , FL
2010.04 - 2023.07
- Educated families about available resources for home health care services in the local community.
- Administered prescribed medications on a timely basis following care plan instructions.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Hired as personal assistant to client for 13 years.
- Provided a range of services including handling all finances for the client. Making and arranging doctor visits. Provided transportation for shopping and doctor appointments.
- Provided a loving and caring environment for client
Company Ambassador/Bartender/Key Employee/Corporate Trainer
Longhorn Steakhouse
St. Petersburg , FL
1998.03 - 2004.04
- Generated reports detailing progress made against established goals or objectives.
- Maintained up-to-date records of all interactions with customers or potential clients.
- Developed and executed marketing campaigns to promote company products.
- Assisted in the development of promotional materials for products and services.
- Created and maintained relationships with customers, partners, and vendors.
- Provided customer service support for inquiries related to company offerings.
- Advised senior management on best practices for engaging current customers or prospects.
- Attended trade shows or conventions representing the company brand.
- Organized events to raise awareness of the company
- Acted as the face of the company to promote company vision, objectives, and their mission statement by actively attending multiple charity events related to the hospitality industry throughput Tampa Bay.
Education
Licensed Skincare Specialist - Skin Care
Cortiva Institute
St. Petersburg, FL2023-07
Real Estate License
Bob Hogue School of Real Estate
St. Petersburg, FL2016-03
Associate of Arts - Non Degree
St. Petersburg College
St. Petersburg, FL2012-12
Skills
Excellent customer service skills. People focused, versatile, and dedicated professional with transferable skills and multifaceted background in hospitality and retail management.
- Training courses in customer service and sales
- Training courses in elder care and dealing with Alzheimer's patients.
- Completed real estate courses and received license.
- Completed 3 month esthetician course and received license. Still currently hold Skin Care Specialist License for state of Florida.
- Received Associate degree but hold 70 GPA Units of college credits.
- Business Management
- Regulatory Compliance
- Sales Leadership
- Sales management
- Hiring and staffing
- Customer Relations
- Product branding
- Marketing
- Relationship Building
Certification
- Currently hold Licensed Skincare Specialist for state of Florida
- Previously held real estate license with state of Florida
References
References available upon request.
Timeline
Owner
Tropical Flooring Solutions
2022.03 - Current
Caregiver/Personal Assistant
Self-employed
2010.04 - 2023.07
Company Ambassador/Bartender/Key Employee/Corporate Trainer
Longhorn Steakhouse
1998.03 - 2004.04
Licensed Skincare Specialist - Skin Care
Cortiva Institute
Real Estate License
Bob Hogue School of Real Estate
Associate of Arts - Non Degree
St. Petersburg College
- Currently hold Licensed Skincare Specialist for state of Florida
- Previously held real estate license with state of Florida
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