Lori Thompson
Kernersville,North Carolina
Summary
Detail-oriented manager with a strong track record of successfully managing business operations and ensuring accuracy in reporting. Experienced in budgeting, expense management, invoicing, and financial analysis to support business growth and efficiency. Skilled at resolving invoice discrepancies and client issues, overseeing payroll processing, and generating financial reports using company software. Proven ability to maintain vendor and client relationships to enhance financial stability and operational success. Adept at streamlining accounting functions while ensuring compliance with financial policies and best practices. Known for providing high-level professional customer service and effective communication with clients and employees.
Overview
21
21
years of professional experience
Work History
Entrepreneur Venture
Simply Jane, LCC
01.2023 - 10.2024
- Marketing research
- Developed a business plan
- Acquired client base
Departmental District Manager
WS Beauty, Inc.
01.2019 - 12.2022
- Determined strategic decisions within department across multiple areas of expertise for three store locations.
- Guided floor sales team by delivering targeted product knowledge training.
- Initiative: create visual displays to increase sales volume, coordinate and prioritize schedule to meet the needs for all stores, and project professional image to the public
- Created and maintained an organized inventory system to improve categorization and calculated cost versus profit margins to ensure financial accuracy of inventory.
- Leveraged multitasking skills to facilitate productive interactions between stores.
Manager
WS Beauty, Inc.
05.2003 - 12.2022
- Consistently delivered superior, personalized customer service ensuring high client retention.
- Drove consistent annual sales growth of up to 30% with refined financial planning.
- Performed regular audits to maintain accurate inventory levels.
- Developed comprehensive filing system for effective monthly and annual audits.
- Managed various aspects of Human Resources, social media, marketing and event planning.
Education
Business, Marketing, Accounting
University of North Carolina at Charlotte
CharlotteBusiness, Fashion Merchandising
University of North Carolina at Greensboro
GreensboroSkills
- Exceptional attention to detail
- Outstanding customer service
- Proficient learner
- Analytical problem solver
- Excellent communication skills
- Sales reporting
- Invoicing
- Budget management
- Client relationship building
- Negotiation
- Time management
- Dependable
Organizations
C12 Group/EOS Worldwide
Additional Work Experience
Financial Institution, and administrative office positions, 10+ years
Timeline
Entrepreneur Venture
Simply Jane, LCC
01.2023 - 10.2024
Departmental District Manager
WS Beauty, Inc.
01.2019 - 12.2022
Manager
WS Beauty, Inc.
05.2003 - 12.2022
Business, Marketing, Accounting
University of North Carolina at Charlotte
Business, Fashion Merchandising
University of North Carolina at Greensboro