Lori West
Fort Myers
Summary
Medical Assistant position, Compassionate, detail-oriented, and motivated to assist expert medical teams during high-pressure situation
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistane
Lee Health
07.2023 - Current
- Medical assistant - Vitals, EKG, Labs,
- Room set up
- Scheduling, billing, medical coding ICD/CPT
- Athena, Epic, Allscripts, Microsoft Office
Clinical Care Specialist
Quigley
03.2022 - 06.2023
- Schedule appointments, answer phones, medication refills
- Maintained compliance with all regulations pertaining to confidentiality, privacy, and documentation requirements within the caregiving profession.
- Reduced patient anxiety by providing compassionate support and clear communication about treatment options.
- Served as a reliable liaison between healthcare providers, families, and patients to ensure seamless coordination of care efforts.
Medical Receptionist
Podiatrist
03.2018 - 03.2022
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Maintained current and accurate medical records for patients.
Education
Certification - Certified Clinical Medical Assistant
Florida Gulf Coast University
Fort Myers, FL10.2024
Skills
- Ophthalmology Experience
- Phlebotomy
- Schedule Appointments
- Billing
- Customer Service
- PACS
- Patient Care
- RIS
- Scheduling
- Answer phones
- Triage
- Vital Signs
- Referral verification
- Front desk operations
- Compiled physical and digital paperwork
- Medical receptionist
- EMR Systems
- Experience Administering Injections
Certification
- Certified Medical Assistant, 01/01/25, 01/01/27
- CPR Certification, 02/01/25, 02/01/27
Timeline
Medical Assistane
Lee Health
07.2023 - Current
Clinical Care Specialist
Quigley
03.2022 - 06.2023
Medical Receptionist
Podiatrist
03.2018 - 03.2022
Certification - Certified Clinical Medical Assistant
Florida Gulf Coast University
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