Lori Wheeler
University Place
Summary
I practice to be a courteous, friendly professional. I strive to be a reliable team member who serves patients and staff to the best of my ability while maintaining workplace policies.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Dental Assistant Float & Front Desk
Community Health Care
Lakewood, WA
10.2017 - Current
- Duties include chairside assisting during operative and extraction procedures, maintaining compliance with all regulatory requirements and standards, provide post operative instructions prescribed by the dentist, as well as oral hygiene instructions. Complete Full Mouth x-rays, Pano films using digital x-ray system. Front office duties included scheduling patients, taking payments, checking insurances, and phone etiquette.
- At Community Health Care, I take pride in working with a very diverse group of patients. I love to help people in their unique situation and give them the best care possible. Helping to make them comfortable during their visit is extremely important to me.
Front Office Patient Advocate
Down To Earth Dental
Tacoma, WA
04.2013 - 10.2017
- Duties included greeting patients, scheduling patients, helping to coordinate insurance benefits, sending insurance claims, posting payments, collecting money from patients and insurance companies.
- Detail to data entry was imperative.
- At Down to Earth Dental I took pride in helping patients understand their dental benefits and help them utilize them efficiently for the benefit of their oral health.
Dental Assistant Lead
Dr. Albert R. Byrd
Tacoma, WA
06.1988 - 04.2013
- Duties included chair side assisting during operative, preventative, crown and bridge, endodontic and implant procedures as well as prosthodontics, Taking impressions, pouring models, taking: x rays. Fabricating temporary crowns and placing temporary fillings was a must. I learned front office skills and assisted patients with scheduling appointments, checking insurances, entering mail payments, preparing daily deposits, and receiving payments from patients at time of service. As a lead assistant, I provided and maintained dental supplies while keeping office budget, as well as maintained and updated files and records to support efficient dental operations.
- At Bird Family Dentistry, I took pride in learning all aspects of the dental office. I feel learning the front and ordering supplies helped to round out my skills in the dental profession as I grew as a dental assistant.
Education
No Degree -
Yavapai Community College
Prescott, AZDental Assisting Certificate - undefined
Bates Technical College
Tacoma, WA01.1988
High School Diploma - undefined
Curtis Sr High School
University Place, WA01.1986
Skills
- Verbal communication
- Problem-solving
- Attention to detail
- Patient relations
- Fast learner, adaptable
- Work well with others
Certification
- DANB Radiation Safety Certification
- DANB CoranalPolish Certification
- DANB Infectection Control Certification
- Updated and current BLS
Timeline
Dental Assistant Float & Front Desk
Community Health Care
10.2017 - Current
Front Office Patient Advocate
Down To Earth Dental
04.2013 - 10.2017
Dental Assistant Lead
Dr. Albert R. Byrd
06.1988 - 04.2013
Dental Assisting Certificate - undefined
Bates Technical College
High School Diploma - undefined
Curtis Sr High School
No Degree -
Yavapai Community College