Lori Yaggie
Manitowoc
Summary
Resourceful Senior Assistant Manager known for high productivity and efficient task completion. Specialize in operational management, team leadership, and financial oversight. Excel in communication, adaptability, and problem-solving skills, ensuring seamless operations and positive team dynamics.
Overview
16
16
years of professional experience
1999
1999
years of post-secondary education
1
1
Certification
Work History
Sr. Assistant Manager
Security Finance, Financial Services
Manitowoc
11.2023 - Current
- Assisted in managing daily operations at a financial services branch.
- Coordinated customer service initiatives to enhance client satisfaction and retention.
- Trained and mentored junior staff on company policies and procedures.
- Developed and maintained positive relationships with clients and community partners.
- Implemented process improvements to streamline administrative tasks and workflows.
- Analyzed customer feedback to identify areas for service enhancement.
- Supported compliance efforts by ensuring adherence to financial regulations and policies.
- Ensured compliance with company policies and procedures as well as applicable laws and regulations.
- Resolved customer complaints promptly while ensuring a positive shopping experience.
- Created detailed reports on daily sales activities and identified areas of improvement in store operations.
- Managed day-to-day operations including opening and closing procedures and cash handling.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Reviewed completed work to verify consistency, quality, and conformance.
Plastic Injection Molding Machine Operator
Alliance Laundry Systems
Manitowoc
06.2021 - 11.2023
- Operated plastic injection molding machines to produce high-quality components.
- Monitored machine settings to ensure optimal performance and product consistency.
- Conducted routine maintenance on equipment to prevent downtime and ensure safety.
- Inspected finished products for defects and ensured compliance with quality standards.
- Assisted in training new operators on machine operation and safety protocols.
- Recorded production data accurately for tracking and reporting purposes.
- Followed safety procedures and maintained a clean work environment at all times.
- Keep work area clean and organized in accordance with established safety procedures.
- Inspect finished products for defects and measure dimensions using precision instruments.
- Document any malfunctions and report them to supervisor immediately for resolution.
- Load raw materials into hoppers, feeders, conveyors or other devices as required by job order.
- Adhere strictly to safety regulations while operating machinery.
- Identify potential issues related to product quality or performance.
- Follow detailed instructions from supervisors regarding specific tasks assigned.
- Maintain accurate records of production data including cycle times, scrap rates.
- Collaborate with other departments such as Quality Assurance and Control and Maintenance.
- Check quality of molded parts against specified requirements before removal from machine.
Production Supervisor
Cedar Crest ice cream
Manitowoc
05.2010 - 06.2021
- Supervised daily production activities to ensure efficient workflow.
- Managed staff schedules to meet production demands effectively.
- Trained new employees on safety protocols and operational procedures.
- Coordinated equipment maintenance to minimize downtime during production shifts.
- Monitored product quality to maintain high standards of consistency.
- Implemented process improvements to enhance operational efficiency and safety.
- Led team meetings to discuss challenges and align on production goals.
- Collaborated with other departments to streamline supply chain operations.
- Maintained accurate records of daily production activities.
- Supervised a team of 20+ employees, ensuring tasks were completed efficiently and accurately.
- Trained new staff on production processes and procedures.
- Performed regular quality checks throughout the production process to ensure customer specifications were met.
- Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
- Supported safety programs to reduce and eliminate employee injuries.
- Communicated effectively with other departments to ensure smooth workflow from start to finish.
- Collaborated with management team to develop strategies for improving efficiency in the production area.
- Resolved any conflicts between employees in a professional manner.
- Assisted with troubleshooting equipment malfunctions or operational problems as needed.
- Oversaw continuous improvement initiatives in lean environment to drive gains in quality, flow and output.
- Reviewed individual employee performance to correct issues and enhance productivity.
- Recommended and implemented measures to improve production methods and quality of products.
- Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
- Delegated tasks to employees and monitored accurate and timely completion of tasks to meet project milestones.
- Monitored inventory levels and ordered materials as needed to maintain production operations.
- Monitored staff training and output to meet compliance, productivity and revenue goals.
- Identified opportunities for process improvements through analysis of existing workflows.
- Analyzed data from monthly productivity reports to identify trends and potential issues with current processes.
- Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
- Implemented cost-saving measures while maintaining high levels of product quality.
- Cultivated communication among senior managers and floor supervisors to encourage optimal productivity.
- Managed daily operations within budget constraints while meeting deadlines.
- Investigated customer complaints related to product quality or delivery times.
- Created detailed reports outlining progress on various projects.
- Reviewed job specifications to properly set up machines.
- Recommended opportunities for growth and advancement to motivate employees.
- Prepared operations data to produce comprehensive reports to management.
- Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
Education
Cosmetologist -
Empire Beauty School
Manitowoc, WI 09.2007 - 12.2008
Lincoln High School
Manitowoc, WISkills
- Customer service
- Staff training
- Process improvement
- Compliance management
- Quality assurance
- Team collaboration
- Conflict resolution
- Problem solving
- Effective communication
- Time management
- Relationship building
- Staff training and development
- Store cleaning
- Customer relationship management
- Employee engagement
- Employee performance evaluations
- Adaptability and flexibility
- Workplace safety compliance
Certification
Food safety Manager License
Timeline
Sr. Assistant Manager
Security Finance, Financial Services
11.2023 - Current
Plastic Injection Molding Machine Operator
Alliance Laundry Systems
06.2021 - 11.2023
Production Supervisor
Cedar Crest ice cream
05.2010 - 06.2021
Cosmetologist -
Empire Beauty School
09.2007 - 12.2008
Lincoln High School