Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
5
5
years of professional experience
Work History
Server
Thai Town
04.2024 - 08.2024
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Waiting Staff
Virgil's Gullah Kitchen & Bar
01.2023 - 12.2023
Provided friendly, courteous table service to create a pleasant dining atmosphere for customers
Followed up with customers after meals to ensure satisfaction with their experience
Accurately calculated charges including taxes and discounts before submitting final bill to customer
Demonstrated knowledge of menu items and specials, answered questions, and made suggestions regarding food and beverage choices
Performed opening and closing duties such as setting up tables, restocking supplies, cleaning work stations
Complied with all relevant health department regulations related to food preparation and storage
Computer Technician
Green Wave Electronics LLC
06.2022 - 01.2023
Set up hardware and install and configure software and drivers
Manage security options and software in computers and networks to maintain privacy and protection from attacks
Troubleshoot system failures or bugs and provide solutions to restore functionality
Consulted with other technicians on major hardware and software issues to find solutions
Logistics Manager
NRG Technologies USA Inc
06.2021 - 12.2021
Verify device count, device integrity and all traveler instructions
Confer with engineers, technicians, production personnel and others regarding test results and to resolve problems
Follow step-by-step procedure while performing various duties such as frequency and/or voltage adjustment and observe meter reading to determine whether the item being tested meets minimum requirements specified in test procedure or test program
Global Corporate Accounts
Ferrari Group
10.2020 - 06.2021
Plan and monitor inbound and outgoing deliveries
Deliver solutions to logistics problems while maintaining high levels of quality and service within budgetary requirements
Identify and resolve any inventory discrepancies and ensure inventory and system records are in agreement
Ensure that all functions under supervision operate in accordance with health safety
Logistics Support
Bulgari Corporation of America
04.2019 - 10.2020
Support day to day logistics for Bulgari Corporation of America
Work closely with Bulgari management (domestic & international), forecasting usage & replenishment orders of all product packaging & store supplies
Manage & assist when needed, picking & packing of ecommerce & store orders
Coordinate semi-annual friends & family sales event, along with quarterly employee sales boutique
Responsible for the distribution of all jewelry, accessories, product packaging, store supplies & hospitality items to all Bulgari stores and third-party clients in North America