Lorie Kayla Stephens
Bloomingdale,GA
Summary
Accomplished leader with a proven track record at US Tools, adept in technical knowledge and strong leadership. Expert in enhancing operational efficiency and reducing overtime expenses by strategic resource allocation. Skilled in safety awareness and employee motivation, ensuring high-quality standards and a safe work environment. Achieved significant improvements in night shift operations through effective training and mentoring.
Overview
7
7
years of professional experience
Work History
Night Shift Lead
US Tools
06.2021 - Current
- Perform inventory duties in a warehouse committed to tool distribution for company employees and clients
- Continuously inspect tools for wear and/or defects which is then recorded
- Assemble tool kits based on clients request and requirements
- Operate computer controlled vending machines and periodically create new ways to improve the process in work area
- Duties include but are not limited to data entry, filing, tool delivery, and stocking
- Facilitated preventive maintenance on equipment in line with company standards.
- Unpacked, inspected and stored new tools according to crib plans.
- Verified computer inventory against physical inventory and resolved discrepancies.
- Ensured smooth handover between shifts by maintaining clear communication channels with day shift leads.
- Collaborated closely with quality control teams to maintain high-quality standards throughout nighttime operations.
- Conducted thorough end-of-shift reports detailing any issues encountered throughout the night, allowing for prompt resolution before the start of the next workday.
- Reduced overtime expenses through effective resource allocation and time management strategies during night shift operations.
- Provided ongoing training to night shift staff, ensuring up-to-date knowledge of company policies and procedures.
Assistant Manager
Levi's
10.2019 - 06.2022
- Oversees floor operations and employees daily as manager on duty
- Organizes weekly promotional changes ensuring correct signage by company standards
- Coordinates new-hire training, guaranteeing that employees are well trained for clientele
- Handles employee issues immediately, while adhering to Human Resource protocols
- Directs hiring process through interviewing, reference checking, and training
Sales Associate
Lane Bryant
08.2018 - 02.2021
- Assisted with bi-monthly floor sets, making sure that employees were practicing safe lifting and ladder use
- Consistently went above and beyond store credit card goal, averaged four to five credit card client applications
- Preformed Ship-from-Stores, including picking, folding, and shipping merchandise to clients
Sales Associate
Kate Spade
10.2019 - 10.2019
- Completes shipment in an efficient and safe manner
- Listens to guests needs and makes recommendations based on the conversation
- Proficiently processes sales, returns, and exchanges on a Point-of-Sale system
- Provides visiting guest excellent customer service
Key Holder
White House Black Market
09.2018 - 10.2019
- Responsible for completing end of week and month paperwork
- Facilitated inventory processes making sure that shrink values were very low
- Completed weekly floor set and sign changes correctly and made changes that reflected company standard
- Exceeded sales goals by setting up daily sales competition with employees
Assistant Manager
Goody's
07.2017 - 06.2018
- Responsible for opening and closing stores
- Handled larger sums of money through store deposits and money exchanges
- Oversaw overnight stocking shifts
- Created schedules for over twenty employees
Education
Bachelor of Science - Health Sciences
Georgia Southern University
Statesboro, GA05-2025
Skills
- Technical knowledge
- Strong leadership
- Safety awareness
- Training and mentoring
- Employee Motivation
- Supervisory Experience
- Stock Rotation
- Scheduling and calendar management
- Training experience
- Attention to Detail
- Problem-solving abilities
Timeline
Night Shift Lead
US Tools
06.2021 - Current
Assistant Manager
Levi's
10.2019 - 06.2022
Sales Associate
Kate Spade
10.2019 - 10.2019
Key Holder
White House Black Market
09.2018 - 10.2019
Sales Associate
Lane Bryant
08.2018 - 02.2021
Assistant Manager
Goody's
07.2017 - 06.2018
Bachelor of Science - Health Sciences
Georgia Southern University
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