Summary
Overview
Work History
Education
Skills
Timeline
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Lori E. Moyer

Lebanon,PA

Summary

Accomplished at Jonestown Bank & Trust Co., I enhanced loan processing efficiency and decision-making accuracy through innovative underwriting guidelines and credit analysis. My leadership in training and mentoring teams fostered operational excellence and professional growth, showcasing my strong verbal communication and analytical skills.

Overview

21
21
years of professional experience

Work History

Consumer Lending Manager

Jonestown Bank & Trust Co.
04.2024 - Current
  • Trained newly hired employees to provide information regarding processes, procedures and deadlines.
  • Recruited, interviewed, and hired new employees bringing value to lending department.
  • Optimized underwriting guidelines, resulting in improved decision-making accuracy for loan applications.
  • Implemented best practices in credit analysis to minimize default rates and maintain a healthy loan portfolio.
  • Analyzed financial statements and tax returns to complete underwriting process.
  • Improved operational efficiency by identifying areas for improvement within the loan processing system, implementing changes as needed.
  • Made recommendations after completing prospects' loan analysis.
  • Approved and underwrote consumer loans for lines of credit and home equity.

Mortgage Loan Originator

Jonestown Bank & Trust Co.
08.2021 - 04.2024
  • Worked with underwriters to fix application problems and resolve issues.
  • Collaborated with underwriters, processors, and other team members to resolve issues, ensuring smooth transactions for all parties involved.
  • Analyzed applicant financial data to determine eligibility for various loan products, tailoring recommendations based on individual needs.
  • Maintained up-to-date knowledge of industry regulations, changes, and trends to provide accurate advice to clients.
  • Increased loan application approvals by efficiently processing and reviewing documents for accuracy and compliance.
  • Contributed towards achieving branch sales targets through consistent performance in meeting personal goals as well as supporting team members when needed.
  • Provided exceptional customer service throughout the entire loan process from initial consultation to closing day.

Consumer Doc-Consumer Underwriting Manager

Jonestown Bank & Trust Co.
09.2011 - 09.2011
  • Ensured efficient workflow management by establishing clear priorities and monitoring progress regularly.
  • Maintained compliance with regulatory requirements by staying updated on industry changes and adjusting policies accordingly.
  • Mentored junior underwriters in best practices, contributing to their professional development within the organization.
  • Conducted regular performance reviews for team members, fostering professional growth and promoting a culture of continuous improvement.
  • Developed and implemented underwriting policies and procedures, establishing useful and accurate processing of applications.
  • Implemented technology solutions to automate various underwriting tasks, increasing efficiency and reducing manual errors.

Junior Internal Auditor

Jonestown Bank & Trust Co.
06.2003 - 09.2011
  • Contributed to the continuous improvement of auditing practices through regular feedback sessions with team members.
  • Assisted in training new staff on internal audit procedures, fostering a culture of knowledge sharing and collaboration within the team.
  • Assisted external auditors during annual reviews, providing necessary documentation and support to expedite the audit process.
  • Maintained open lines of communication with auditees throughout the audit process, fostering positive working relationships between internal audit and other departments.
  • Supported senior auditors in planning, executing, and completing complex audit engagements for various departments.
  • Strengthened company''s overall compliance by identifying weaknesses in internal controls and recommending corrective actions.

Education

Associate of Arts - Special Education

Millersville University
Millersville, PA
05-1986

Skills

  • Verbal and written communication
  • Operational Efficiency
  • Oral and written communications
  • Credit analysis

Timeline

Consumer Lending Manager

Jonestown Bank & Trust Co.
04.2024 - Current

Mortgage Loan Originator

Jonestown Bank & Trust Co.
08.2021 - 04.2024

Consumer Doc-Consumer Underwriting Manager

Jonestown Bank & Trust Co.
09.2011 - 09.2011

Junior Internal Auditor

Jonestown Bank & Trust Co.
06.2003 - 09.2011

Associate of Arts - Special Education

Millersville University

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Lori E. Moyer