Loriell Cleveland
Maywood,US
Summary
Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
4
4
years of professional experience
Work History
Direct Support Professional
Bellwood Developmental Center
Bellwood, IL
08.2024 - 06.2025
- Facilitated daily living activities for individuals with developmental disabilities, enhancing overall quality of life.
- Implemented individualized support plans to address personal goals and needs of residents.
- Collaborated with multidisciplinary teams to develop and adjust care strategies based on resident feedback.
- Trained and mentored new staff in best practices for direct support and resident interaction.
Production assistant
New moms
Chicago, IL
07.2023 - 10.2023
- Actively participated in brainstorming sessions with creative teams regarding potential ideas for upcoming projects.
- Prepared sets by transporting equipment and supplies to locations and properly positioning people and props.
- Managed and maintained production equipment to ensure proper functioning.
- Assisted in resolving issues during filming or post-production processes when needed.
- Coordinated communications between various departments to ensure smooth operations throughout the entire production process.
Quality Insurance Customer Representative
American Income Life
US
01.2021 - 06.2022
- Provided customer service to new and existing clients.
- Made calls to add on additional accidental death benefits.
- Data Entry.
- Making sure the clients understand our company policies.
- Answering emails.
- Communicate effectively with customers and colleagues through high volume of emails and by phone.
- Maintaining a strong relationship with our customers.
- Using Excel and work documents.
Education
High School Diploma - undefined
South Elgin High School
South Elgin01.2022
Skills
- Problem Solving
- Reliability
- Positivity
- Decision making
- Detail oriented
- Time management
- Active listening
- Multitasking
- Conflict resolution
Timeline
Direct Support Professional
Bellwood Developmental Center
08.2024 - 06.2025
Production assistant
New moms
07.2023 - 10.2023
Quality Insurance Customer Representative
American Income Life
01.2021 - 06.2022
High School Diploma - undefined
South Elgin High School