Lorik Fejzuli
Horicon,WI
Summary
Goal-oriented worker with outstanding knowledge of time management and independent problem solving . Proven history of increasing productivity and customer satisfaction with great phone skills and communication talents. Committed to providing the best service possible under severe pressure.
Overview
9
9
years of professional experience
Work History
Manager
Mother's Day Restaurant
2023.04 - Current
- Carefully interviewed, selected, trained, and supervised staff.
- Maximized performance by monitoring daily activities and mentoring team members.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
Telemetry Technician
Aurora Medical Center
2021.10 - Current
- Observed and evaluated cardiac activity and reported changes to medical staff.
- Followed all protocols to respond to irregular cardiac activity.
- Monitored and documented heart rhythms according to physicians' orders.
- Demonstrated in-depth understanding of telemetry equipment functions.
- Inspected, maintained, and adjusted cardiology equipment to maintain optimal functionality and diagnostic usefulness.
- Tracked findings of procedures such as EKGs using manual and automated recording devices.
Customer Service
Sal's Pizzeria
2018.04 - 2021.08
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Kept oven and counter areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
- Served food and beverages promptly with focused attention to customer needs.
Restaurant Waiter
Mother's Day Restaurant
2014.09 - 2017.10
- Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions
- Trained and guided team members to maintain high productivity and performance metrics
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand
- Provided management with feedback regarding employee performance and training needs
- Accomplished multiple tasks within established timeframes.
Education
Bachelor of Science - Healthcare Science
University of Wisconsin - Oshkosh
Oshkosh, WI12.2023
Minor - Chemistry
University of Wisconsin - Oshkosh
Oshkosh, WI12.2023
High School Diploma -
Horicon High School
Horicon, WI05.2018
Skills
- Multitasking
- Information gathering and analysis
- Efficient under pressure
- Exceptional attention to detail
- Works well independently
- Excellent time management skills
- Patient chart management
- Cardiac activity evaluation
- Analytical and Critical Thinking
- Data Entry
- Teamwork and Collaboration
- Decision-Making
Timeline
Manager
Mother's Day Restaurant
2023.04 - Current
Telemetry Technician
Aurora Medical Center
2021.10 - Current
Customer Service
Sal's Pizzeria
2018.04 - 2021.08
Restaurant Waiter
Mother's Day Restaurant
2014.09 - 2017.10
Bachelor of Science - Healthcare Science
University of Wisconsin - Oshkosh
Minor - Chemistry
University of Wisconsin - Oshkosh
High School Diploma -
Horicon High School
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