Lori L HAYMAN
Supply Chain
Plainfield,IL
Summary
Dynamic individual with hands-on experience in multiple facets of supply chain. Proactive and goal-oriented with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
26
26
years of professional experience
Work History
Purchasing Manager
Inplex Custom Extruders
Naperville, IL
10.2024 - 08.2025
- Performed monthly reconciliation of open purchasing orders.
- Coordinated paperwork, updated spreadsheets, and maintained permanent records.
- Purchased new products and oversaw inventory stocking and availability.
- Communicated regularly with suppliers to uphold accountability for quality standards and timely delivery of goods.
- Cultivated strong relationships with vendors to maintain and improve levels of customer service.
- Facilitated resolution of vendor disputes and discrepancies.
- Monitored inventory levels and avoided shortages with timely replenishment of stock.
Shipping and Receiving VSTL
Walterscheid Power Train
Woodridge, Illinois
07.2021 - 10.2024
- Organized professional proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Proven ability to learn quickly and adapt to new situations.
- Cultivated interpersonal skills by building positive relationships with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Utilized strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Production Scheduler
Walterscheid Powertrain Group
Woodridge, IL
05.2011 - 07.2021
- Release production, sub-assembly and service goods for tier 1 accounts.
- Monitor floor hours for increased productivity
- Track progress of goods during manufacturing
- Review MOAN list daily in effort to keep DSA at/above target
- Monitor inventory levels for stock turns and if necessary, submit deviations to reduce inventory.
- Expedite material with Purchasing for suppliers
- Military accounts - issue builds, scorecards, expedites and trucks for military accounts and purchase orders to sub-contractors
- Monitor processes for continuous improvement
- Participate in daily manufacturing meeting to communicate with machining and sub-assembly departments any challenges or priorities
- Follow guidelines of Lean Enterprise
- React to unexpected challenges quickly, calmly and efficiently.
- Tracked progress of goods during manufacturing
- Tracked progress of goods during manufacturing
- Flagged potential issues by monitoring timelines
Customer Service/Inside Sales Representative
Walterscheid Powertrain Group
Woodridge, IL
05.2005 - 04.2012
- Assisted customers with advice on product, paying attention to special needs or wants.
- Communicated with customers by phone, fax, email and customer portals.
- Part of development team to grow Aftermarket customer base and new product line.
- Traveled to customers to grow relationships and nurture their needs.
- Processed order , warranty returns, complaint resolution, ASN's.
- Developed relationships internally with daily support to engineering, production, machining and shipping departments.
- Point for returnable container project for 2.6 million key account.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications
Customer Service/Inside Sales
ACS, Inc. (MMR For Motorola)
Westmont, IL
09.2003 - 05.2005
- Delivered excellent customer service on requests for products, services and company information resulting in 100 % customer satisfaction rating
- Processed orders, warranty returns and reverse logistics for distributors.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Recommended products to customers, thoroughly explaining details
- Processed customer adjustments to maintain financial accounts
Customer Service Supervisor / Sales Support
GE Walter Technologies
Downers Grove, IL
02.2000 - 07.2003
- Full administrative support to Five District Managers and 37 sales engineers
- Conducted training and mentored team members to promote productivity, accuracy in SAP, and commitment to friendly service.
- Coached employees through day-to-day work and complex problems.
- Actively supported sales representatives by quickly responding to questions via phone and email and finding appropriate solutions to customer issues.
- Resolved account issues to build rapport and relationships with clients
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers
Education
Associate of Applied Science - Business
College of DuPage
Westmont, ILTaxidermy - Taxidermy
Wabansee Community College
Sugar Grove, OH08.1997
Skills
- Product Availability
- Complex Problem-Solving
- Professional Relationships
- Safety Guidelines
- Team Goals
- Standard Operating Procedures Maintenance
- Key Performance Indicators (KPIs)
- Critical Thinking
- Departmental Support
- Corrective Actions
- Effective Scheduling
- Daily Logs
Affiliations
Hearts of Gold; Evangelism Committee Peace Lutheran Church, Harley Owner's Group
Additional Information
Co-lead of the Hearts of Gold Committee that heads up all community involved projects.
Work Preference
Work Type
Full TimeImportant To Me
Work-life balanceCompany CultureHealthcare benefits401k matchTimeline
Purchasing Manager
Inplex Custom Extruders
10.2024 - 08.2025
Shipping and Receiving VSTL
Walterscheid Power Train
07.2021 - 10.2024
Production Scheduler
Walterscheid Powertrain Group
05.2011 - 07.2021
Customer Service/Inside Sales Representative
Walterscheid Powertrain Group
05.2005 - 04.2012
Customer Service/Inside Sales
ACS, Inc. (MMR For Motorola)
09.2003 - 05.2005
Customer Service Supervisor / Sales Support
GE Walter Technologies
02.2000 - 07.2003
Associate of Applied Science - Business
College of DuPage
Taxidermy - Taxidermy
Wabansee Community College