Open To Work
Lori Mathieu
Rowlett,TX
Summary
Seasoned Chief Nursing Officer offering leadership experience in healthcare settings. Possess strong skills in nursing operational management, budgeting and performance improvement. Demonstrated ability to develop strategic plans that align with organizational goals, fostering increased patient satisfaction and staff morale. Proven track record of implementing effective programs to enhance service delivery and quality of care.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Chief Nursing Officer
Baylor Scott & White
Sunnyvale, TX
02.2025 - Current
- Spearheaded a 30% improvement in HCAHPS Top Box scores within the first two months through implementation of structured daily leadership rounding and enhanced patient experience initiatives.
- Elevated sepsis performance metrics by 25% by introducing standardized protocols and automating reflex lactic acid testing, improving compliance and early intervention outcomes.
- Recruited and onboarded key clinical leadership, including Perioperative Services Director and ICU/CSU Nurse Manager, enhancing departmental oversight and supporting service line growth.
- Managed operations of 70-bed joint venture acute care hospital, ensuring compliance with Joint Commission accreditation standards.
Chief Nursing Officer
Walker Baptist Medical Center
Jasper, AL
09.2024 - 12.2024
- Directed clinical strategy during acquisition transition; aligned nursing operations with enterprise performance and patient safety goals.
- Partnered with system executives to evaluate clinical project alignment with strategic objectives and guided resource allocation across nursing functions.
- Fostered a framework for clinical governance to enable policy uptake aligned with enterprise best practices.
- Provided operational insights to senior leaders on staffing and quality metrics during acquisition transition.
- 259-bed Joint Commission-accredited facility, acquired by Orlando Health
Chief Nursing Officer / Chief Operating Officer
Glenwood Regional Medical Center
West Monroe, LA
01.2021 - 08.2024
- Executed nursing initiatives that achieved 80% reduction in HAIs and 50% reduction in contract labor costs.
- Directed 17 department leaders and over 450 FTEs; implemented a scalable framework for quality improvement and care standardization.
- Designed and deployed in-house dialysis program, delivering >$1M annual cost savings and enhanced service delivery.
- Collaborated with corporate leadership to implement clinical protocols that raised HCAHPS Top Box Scores to 75%.
- Established partnerships with nursing schools and led Nurse Advisory Council to enhance pipeline and boost engagement.
- Regularly engaged with clinical leaders to assess operational needs and support unit-level action planning.
- 278-bed DNV-accredited facility, formerly under Steward Health; transitioned to new ownership in Oct 2024
Chief Nursing Officer
Glenwood Regional Medical Center
West Monroe, LA
01.2018 - 01.2021
- Led strategic nursing operations during COVID-19, maintaining
- Advanced clinical care standards through policy development and outcome monitoring, ensuring high-quality patient care.
- Oversaw EHR transitions and Chest Pain Center reaccreditation with zero major findings.
- Instituted DAISY Awards and recognition programs, boosting nursing engagement and satisfaction.
- Mentored emerging leaders and strengthened nursing financial acumen, fostering a culture of accountability.
Telemetry Nurse Director
Glenwood Regional Medical Center
West Monroe, LA
01.2016 - 01.2018
- Enhanced nurse retention and patient satisfaction by over 25% through culture-building and accountability initiatives.
- Oversaw 3 telemetry units with >80 staff, ensuring high compliance with DNV standards.
- Established alliances with academic partners to improve nursing recruitment and training processes.
Skilled Nursing Facility Director / MDS Coordinator
Glenwood Regional Medical Center
West Monroe, LA
01.2011 - 01.2016
- Served as certified MDS Coordinator, overseeing care planning and reimbursement strategies in compliance with CMS guidelines.
- Directed clinical and administrative operations of SNF; maintained regulatory compliance through successful state and CMS surveys.
- Developed strategic partnerships with physicians, enhancing census growth and streamlining discharge planning.
- Directed care planning and reimbursement strategies as a certified MDS Coordinator in compliance with CMS guidelines.
Nurse Supervisor
HealthSouth Specialty Hospital of North Louisiana
01.2010 - 01.2011
- Coordinated clinical staff across multiple units, managing admissions, transfers, and daily staffing to ensure optimal patient care.
- Supervised nursing staff and ensured compliance with hospital policies.
- Coordinated patient care plans with interdisciplinary teams.
- Trained and mentored new nurses in clinical procedures.
Home Health Nurse & Assistant Director of Nursing & Marketer
United Home Care
01.2008 - 01.2010
- Provided comprehensive nursing care in patients’ homes, managing chronic conditions and wound care to support positive health outcomes during post-acute transitions.
- Acted as agency marketer and community liaison, cultivating referral relationships with physicians, hospitals, case managers, and community organizations to drive census growth and expand market presence.
- Supervised field nurses and ensured compliance with Medicare guidelines while developing individualized care plans to meet patient needs.
Education
Master of Science - Nursing & Healthcare Administration
American Sentinel University
Aurora, COBachelor of Science - Nursing, Magna Cum Laude
American Sentinel University
Aurora, COAssociate of Science - Nursing
Louisiana Tech University
Ruston, LASkills
- SNF Regulatory Compliance
- Regulatory compliance
- Evidence-Based Practice
- Clinical quality improvement
- Quality Metrics
- Safety Metrics
- Performance Metrics
- Data-Driven Decision-Making
- Healthcare administration
- Clinical management
- Standardization
- Workforce Development
- Experience improvement
- Strategic Governance
- Cross-Functional Leadership
- Stakeholder Engagement
- Team leadership
- Strategic planning
- Conflict resolution
- Effective communication
- Staff mentoring and coaching
- Nursing staff management
- Nursing staff supervision
- Patient safety
- Quality improvement
- Healthcare regulations
- Quality improvement
- Healthcare regulations
Affiliations
- Previous Board Member, Louisiana Organization of Nurse Leaders
- Member, American Organization for Nursing Leadership (AONL)
- Previous Member, Louisiana & American Nurses Association (ANA)
- Previous Member, Louisiana Hospital Association (LHA)
- Previous Ad-Hoc Board Member, West Monroe Chamber of Commerce
- Member, American College of Healthcare Executives (ACHE)
Certification
ANCC Board-Certified Gerontological Nurse, 2011015117
Key Metric Highlights
- 80% Reduction in CLABSI/CAUTI
- 50% Decrease in Contract Labor
- > $1M Annual Cost Savings
- 20% Improvement in HCAHPS
- 85% Staff Retention in SNF Setting
- 25%+ Patient Satisfaction Gain
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteHybridSalary Range
$150000/yr - $200000/yrTimeline
Chief Nursing Officer
Baylor Scott & White
02.2025 - Current
Chief Nursing Officer
Walker Baptist Medical Center
09.2024 - 12.2024
Chief Nursing Officer / Chief Operating Officer
Glenwood Regional Medical Center
01.2021 - 08.2024
Chief Nursing Officer
Glenwood Regional Medical Center
01.2018 - 01.2021
Telemetry Nurse Director
Glenwood Regional Medical Center
01.2016 - 01.2018
Skilled Nursing Facility Director / MDS Coordinator
Glenwood Regional Medical Center
01.2011 - 01.2016
Nurse Supervisor
HealthSouth Specialty Hospital of North Louisiana
01.2010 - 01.2011
Home Health Nurse & Assistant Director of Nursing & Marketer
United Home Care
01.2008 - 01.2010
Master of Science - Nursing & Healthcare Administration
American Sentinel University
Bachelor of Science - Nursing, Magna Cum Laude
American Sentinel University
Associate of Science - Nursing
Louisiana Tech University