Open To Work
Lorna McAninch
Anchorage,AK
Work Preference
Summary
Versatile professional with a strong background in retail and technology. Expertise in customer engagement, inventory management, and application of technology to improve service efficiency and drive sales.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Retail Sales Merchandiser
M Bar D Feed & Tack
Anchorage, Alaska
07.2023 - Current
- Organized product displays to enhance customer engagement and drive sales.
- Assisted customers with product selection and provided knowledgeable
- recommendations.
- Managed merchandise returns and exchanges, ensuring smooth processes and minimizing potential losses.
- Conducted regular stock audits, maintaining inventory integrity and addressing discrepancies proactively.
- Maintained cleanliness and organization of sales floor for a positive shopping experience.
- Rotated products from stockroom out to department sales floor according to seasonal plans, promotional schedules, and style rotation plan.
Program Manager EICU Telemetry
Providence Alaska Medical Center
Anchorage, AK
08.2014 - 10.2019
- Managed applications and technology for Providence Alaska eICU, improving operational effectiveness.
- Led program planning and execution for healthcare initiatives at Providence Alaska Medical Center.
- Collaborated with cross-functional teams to improve patient care services and workflows.
- Managed stakeholder communications to ensure alignment on program objectives and updates.
User Interface Developer
Providence Alaska Medical Center
Anchorage , AK
03.2012 - 08.2014
- Developed interfaces for Providence and collaborated with application teams to integrate functionalities using Corepoint engine.
- Designed intuitive user interfaces for medical applications and patient portals.
- Designed intuitive user interfaces for medical applications and patient portals.
Systems Analyst
Providence Alaska Medical Center
Anchorage, AK
02.2010 - 01.2012
- Formulated, defined, and documented system specifications, ensuring clarity for development teams.
- Integrated new technologies, aligning solutions with area requirements to support operational goals.
- Troubleshot and resolved program and system issues, enhancing overall functionality.
- Tested newly installed programs and applications to validate operability.
Education
Certified - Nurse Call System
Philips
Anchorage, AKSome College (No Degree) -
EPIC
Verona, WISkills
- Customer engagement
- Customer relationship management
- Retail Industry Understanding
- Key accounts and territory management
- Attention to detail
- Multitasking
- Effective communication
- Interpersonal communication
- Team collaboration
- Adaptability to change
- Problem solving
- Problem-solving aptitude
- Computer skills
- Systems and automation applications
- Program leadership
- Reliable and trustworthy
- Communication
Certification
- EPIC Bridges Cert - 2015
Accomplishments
Responsible for deploying the Avasys Telesitter program at Providence Alaska. This system allows caregivers to monitor patients from a command center using in room cameras.
Resposible for deploying the eICU cameras and functionality to physician offices around Alaska, WA, OR, and MT.
Timeline
Retail Sales Merchandiser
M Bar D Feed & Tack
07.2023 - Current
Program Manager EICU Telemetry
Providence Alaska Medical Center
08.2014 - 10.2019
User Interface Developer
Providence Alaska Medical Center
03.2012 - 08.2014
Systems Analyst
Providence Alaska Medical Center
02.2010 - 01.2012
Certified - Nurse Call System
Philips
Some College (No Degree) -
EPIC