Lorna Prospere
McDonough,GA
Summary
I am a patient, empathetic and convincing person that has great office etiquette and is customer service orientated. Possess excellent communication skills while being articulate with a pleasant phone voice. Adaptable and can work any shift.
Overview
23
23
years of professional experience
Work History
Patient Care Tech/ Sitter
Piedmont Henry Hospital
Stockbridge, GA.
04.2022 - Current
- Performed vital sign measurements, monitored blood sugar levels, and evaluated patient's weights
- Provided constant observation to patients to ensure a safe environment during interactions.
- Delivered essential assistance for activities of daily living.
- Organized age appropriate activities both indoors and outdoors.
Sitter/ Patient Care Assistant
UF Health Jacksonvill, CVICU
Jacksonville, FL
01.2002 - 08.2021
- Delivered unwavering surveillance ensuring the safety of patients through personal presence
- Assisted individuals with their basic care needs for day-to-day tasks.
Patient Care Tech
Memorial Hospital Jacksonville
Jacksonville, FL.
03.2017 - 04.2020
- Assisted healthcare team in delivering quality care by taking vitals and providing necessary support.
Certified Nurse Assistant
Brookdale Senior Living Center
Jacksonville, FL.
07.2012 - 09.2019
- Helped residents with various tasks on a regular basis
- Provided support in documenting daily living information
- Transfer of residents to designated locations adhering to company guidelines.
Front office
Dr Luis Anez
Jacksonville, FL.
- 01.2016
- Managed electronic medical records, verified insurance coverage, processed invoices and maintained efficient filing system.
Home Instead Senior Care, Home Health Aid/Personal Care
Orange, FL.
12.2013 - 09.2015
- Assisted patients with personal care, including hygiene, dressing, and meal preparation, while providing companionship.
- Safely administered physician-prescribed medications
- Assessed patients' vitals and provided wound care
- Ensured accurate and timely documentation and submission of all assignment notes.
Certified Nursing Assistant
The Terrace at Fleming Island
Orange
01.2008 - 07.2014
- Provided aid to patients in their day-to-day activities
- Maintained a safe environment for patients
- Generated and submitted necessary reports in a timely manner
Front Office
Westside Chiropractic
Jacksonville, FL
03.2014 - 05.2014
- Enhanced telephone triage protocols to ensure efficient and effective patient care.
- Organized and maintained patient files
- Streamlined patient check in process
- Obtained necessary documentation by maintaining effective communication with attorneys
- Confirmed and scheduled appointments
Education
Associate of Science Degree - Medical
Heritage Institute
Jacksonville, FL01-2016
Associate of Science Degree - Hospital and Health Services Management
Heritage Institute
Jacksonville, FL01.2014
Phlebotomy/EKG Technician National Certified Phlebotomy Technician -
Florida Medical Training Institute
Jacksonville, FL01.2011
Medical Insurance Billing/Coding -
National School of Technology
Miami, FL01.2006
Skills
- Special Needs Care
- Age-Appropriate Activities
- Positive Reinforcement
- Meal Preparation
- Transportation Arrangements
- Educational Support
- CPR Certified
Timeline
Patient Care Tech/ Sitter
Piedmont Henry Hospital
04.2022 - Current
Patient Care Tech
Memorial Hospital Jacksonville
03.2017 - 04.2020
Front Office
Westside Chiropractic
03.2014 - 05.2014
Home Instead Senior Care, Home Health Aid/Personal Care
12.2013 - 09.2015
Certified Nurse Assistant
Brookdale Senior Living Center
07.2012 - 09.2019
Certified Nursing Assistant
The Terrace at Fleming Island
01.2008 - 07.2014
Sitter/ Patient Care Assistant
UF Health Jacksonvill, CVICU
01.2002 - 08.2021
Front office
Dr Luis Anez
- 01.2016
Associate of Science Degree - Medical
Heritage Institute
Associate of Science Degree - Hospital and Health Services Management
Heritage Institute
Phlebotomy/EKG Technician National Certified Phlebotomy Technician -
Florida Medical Training Institute
Medical Insurance Billing/Coding -
National School of Technology