Talented at leveraging tenacious approach and strong attention to detail to drive success. Service oriented and performance driven with excellent problem solving abilities. A reliable individual in a can do attitude and loves new challenges. A highly motivated manager with extensive experienced in Operating Room. Very Competitive Manager who led the team to be #2 or #3 yearly since 2015 nationwide in KP ASC. #1 Regionally KP ASC with all questions in 2020. #1 Nationwide KP ASC with Patient Discharge Instruction 2022, all from Patient Satisfaction Survey Previously AVATAR and now Press Ganey.
Licensed in California..
Overview
28
28
years of professional experience
Work History
Clinical Operations Manager
Kaiser Permanente - Ambulatory Surgery Center
06.2015 - Current
Identified opportunities to improve clinical practices through unit based team projects, implemented to increase patient care standards and share the best practices to other ASC.
Promoted high team dynamic communication, and facilitation of team approached environment.
Manages clinical operations and procedures including enforcing adherence and compliance to local state and federal healthcare regulations, AAAHC, including Medicare and Medicaid requirements. HIPAA and OSHA and ensures compliance with HEDIS indicators and other mandated standards.
Help to improve policies and procedures through development, implementation, revision and other mandated standards.
Delivered effective training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.
Communicated with patients, asked appropriate questions and employed active listening to improve and deliver high quality and best care in collaborations with healthcare partners.
Manages day to day operations of ASC including staffing schedule and patient care, quality improvements initiatives, patient safety and risk management, patient and team satisfaction, and quality index scores.
Operating Room Registered Nurse
Kaiser Permanente
10.2012 - 06.2015
Prepped operating rooms to comply with asepsis standards.
Advocated for and strived to protect health, safety, and rights of patient.
Anticipated surgeons needs and maintained procedure sterility during operations.
Collaborated with multidisciplinary healthcare professionals to provide the best care for patients requiring surgery and or procedure.
Provided direct support to surgical team during procedures.
Operating Room Registered Nurse
Shady Grove Adventist Hospital
03.2009 - 10.2012
Prepped operating rooms to comply with asepsis standards.
Provided direct support to surgical team during procedures.
Advocated for and strived to protect health, safety, and rights of patient.
Student Nurse at Kaiser Permanente Sunnyside Medical Center Medical Surgery Care UnitStudent Nurse at Kaiser Permanente Sunnyside Medical Center Medical Surgery Care Unit