Lorna Zacarias
Phoenix,AZ
Summary
Experienced with creating safe and engaging environments for children. Utilizes strong communication and organizational skills to support developmental activities. Knowledge of maintaining schedules and routines to promote stability and growth.
Overview
6
6
years of professional experience
Work History
HIV Navigator
Mountain Park Health Center
Tempe, AZ
05.2023 - 06.2025
- Provided direct support and education to patients in sensitive situations, ensuring safety and understanding.
- Maintained detailed documentation and follow-up records in compliance with regulations.
- Coordinated care and connected individuals with appropriate services and resources.
- Participated in community outreach and awareness events.
Medical Administrative Assistant
Panda Pediatrics
Phoenix, AZ
10.2021 - 02.2023
- Interacted daily with children and families, ensuring a welcoming and safe environment.
- Managed scheduling and coordinated patient visits efficiently.
- Verified insurance and handled sensitive patient information with confidentiality.
- Maintained organized and accurate documentation.
Medical Administrative Assistant
Affiliated Colon & Rectal
Phoenix, AZ
09.2019 - 09.2021
- Supported patient intake and ensured accurate recordkeeping.
- Communicated effectively with patients and healthcare teams.
- Handled administrative tasks in a high-volume environment.
Education
Medical Administrative Assistant Coursework -
Pima Medical Institute
Phoenix, AZSkills
- Child & Family Interaction
- Supervision & Safety Monitoring
- Accurate Documentation & Reporting
- Transportation Coordination
- HIPAA Compliance & Confidentiality
- Crisis Awareness & De-escalation
- Strong Communication Skills
- Bilingual: English & Spanish
- Problem-solving
- Patience and empathy
Timeline
HIV Navigator
Mountain Park Health Center
05.2023 - 06.2025
Medical Administrative Assistant
Panda Pediatrics
10.2021 - 02.2023
Medical Administrative Assistant
Affiliated Colon & Rectal
09.2019 - 09.2021
Medical Administrative Assistant Coursework -
Pima Medical Institute
Additional Qualifications
- Valid Arizona Driver’s License
- Reliable Transportation
- CPR/First Aid (or willing to obtain)
- Eligible for Level One Fingerprint Clearance Card
- Able to pass background check, drug screen, and TB test