Lorna Zacarias
Phoenix,AZ
Summary
Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.
Overview
6
6
years of professional experience
Work History
HIV Navigator
Mountain Park Health Center
Tempe, AZ
05.2023 - Current
Conducting HIV testing while maintaining clinics/HIPAA standards
Following up with patients after HIV testing, giving patients information about PrEP
Guiding patients to proper care, treatment and medication after a positive test results
Volunteering at PRIDE events to bring awareness
Medical Administrative Assistant
Panda Pediatrics
Phoenix, Arizona
10.2021 - 02.2023
- Scheduled meetings, appointments and travel arrangements for staff members.
- Greeted patients, verified insurance coverage and collected copayments.
- Answered phones, scheduled appointments, and provided general information to callers.
- Entered patient demographic information into the Electronic Health Records system.
Medical Administrative Assistant
Affiliated Colon and Rectal
Phoenix, Arizona
09.2019 - 09.2021
- Greeted patients, verified insurance coverage and collected copayments.
- Answered phones, scheduled appointments, and provided general information to callers.
- Performed data entry tasks including transcribing dictation of medical reports into electronic health records system.
- Coordinated meetings between physicians and other healthcare professionals.
Education
Some College (No Degree) - Medical Administrative Assistant
Pima Medical Institute
10-2019
Skills
- Calendar Management
- Documentation Skills
- Schedule Control
- Medical Data Management
- Patient History Understanding
- Patient Needs Assessment
- Bookkeeping
- Clinical Support
- CLIA certification
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
HIV Navigator
Mountain Park Health Center
05.2023 - Current
Medical Administrative Assistant
Panda Pediatrics
10.2021 - 02.2023
Medical Administrative Assistant
Affiliated Colon and Rectal
09.2019 - 09.2021
Some College (No Degree) - Medical Administrative Assistant
Pima Medical Institute