Lorne Jenkins
Denver,CO
Summary
Dynamic Loss Prevention Specialist with a proven track record at Amazon Fulfillment Center, excelling in investigative techniques and data analysis. Achieved top national rankings in shrink recovery while mentoring peers and enhancing operational efficiency. Skilled in security software and effective communication, driving results through innovative training and development initiatives.
Overview
4
4
years of professional experience
Work History
L4 Loss Prevention Specialist
Amazon Fulfillment Center DEN3
Broomfield, Colorado
09.2023 - Current
- Contributed to the 2025 Team of Teams, recognized as the best LP Cluster globally.
- Consistently finished top 10 nationally in AR Operation Shrink Recovery: 2025: #1 in cases (300); #5 in recovery dollars ($265k), 2024: #5 cases (400), #6 in recovery dollars ($560K)
- Integrated interactive mapping at DEN3, SCO1, DDV5, SCO2 to improve investigation efficiency and streamline case resolution.
- Developed and maintained OSR QUIP to supply vetted OSR leads for AR sites in West LP Cluster, supporting achievement of quarterly goals.
- Developed step-by-step guides teaching peers OSR case identification, reducing reliance on OSR QUIP and enhancing case resolution times.
- Conducted training demonstrations for Northwest LP Cluster on effective use of WERE Wolf and DIRE Wolf investigation tools.
- Mentored/trained peers to use various AR investigation tools (ATLAS, FC Research, Vantage, VBI, etc) to conduct investigations.
- Onboarded 2 LP Specialists, offering guidance and advice.
- Led AMER-CO-01 Cluster engagement initiatives, fostering collaboration through Lunch and Learn sessions and volunteer events on and offsite.
Tier 3 Associate, Alpha Test PA/DENx
Amazon Fulfillment Center DEN3
Broomfield, Colorado
10.2021 - 09.2023
- Managed night shift operations of AUS Beta machines, overseeing staffing, training, and coaching for roles including inductors, packers, buffer operators, and problem solvers.
- Effectively trained and coached Process Assistants to run shift and operations associated with the AUS Beta machine.
- Collaborated with technicians, Central Flow, and ARC On Call daily to establish flow path, ensuring consistent workflow for effective shift plan execution.
- Coordinated with construction workers and internal dock staff during AUS Beta machines decommissioning, facilitating expedited deconstruction phase.
- Supported testing of Genesys automated packing machine, ensuring alignment with schedule demands.
- Assisted in building and testing of the third generation of AUS machines, including Shinkansen race track and pack track.
- Assisted with operations on OB dock, focusing on waterspider tasks, palletizing, and cart management during peak intervals.
- Wrote and executed 5 JDIs to contribute to overall goals of Den3 Constant Improvement group.
- Conducted tests on CASi-IBOD box cutting machine to evaluate feasibility for full decant use at DEN3.
- Set up and maintained video data collection devices during the ASAD/Diamond Hands overhead scanning system aimed at improving container to trailer tracking on OB dock.
- Monitored and maintained the dock door scanning system, installed and configured thin client to improve overall system response.
- Configured and installed Banner LED light strips to provide visual go/no go feedback to associates for container/trailer match.
- Coordinated with team of 2-3 associates to elevate stow station shelves, achieving clearance for 98% of box sizes processed through DEN3.
Education
Bachelor of Science - Electrical Engineering
SYRACUSE UNIVERSITY
Syracuse, NYSkills
- Loss prevention
- Investigative techniques
- Risk assessment
- Data analysis
- Security software
- CCTV systems
- Security systems
- Inventory management
- Training development
- Problem solving
- Attention to detail
- Effective communication
- Conflict resolution
Timeline
L4 Loss Prevention Specialist
Amazon Fulfillment Center DEN3
09.2023 - Current
Tier 3 Associate, Alpha Test PA/DENx
Amazon Fulfillment Center DEN3
10.2021 - 09.2023
Bachelor of Science - Electrical Engineering
SYRACUSE UNIVERSITY