Summary
Overview
Work History
Education
Skills
Timeline
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Lorraine Benning

Supervisor In Medical Office
Preston Hollow,NY

Summary

Enthusiastic with years of experience supervising staff in medical office settings. Skilled in solving complicated issues and making proactive operational changes. Dedicated Front End Supervisor well-versed in satisfying patients with exceptional service and support. Accurate and efficient in handling money, assigning tasks and maintaining customer areas. Prepared to bring years of experience to dynamic new position.

Overview

4
4
years of post-secondary education
13
13
years of professional experience

Work History

Manage Front End of Pediatric Office

Giometti And Brady Pediatric
Delmar, NY
10.2008 - Current
  • Maintained transaction security by verifying payment cards.
  • Strategically scheduled 5 team members to maintain optimal office scheduling at all times.
  • Trained team members in successful strategies to meet office needs and procedures.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Transformed employee performance by enhancing training and mentoring strategies in operational and customer-facing roles.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain office productivity.
  • Managed customer service duties by greeting patients daily and managing heavy volume phones.
  • Greeting patients upon arrival, offered assistance and answered questions to build rapport.

Education

High School Diploma -

Greenville High School
Greenville, NY
09.1977 - 06.1981

Skills

    Team Supervision

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Timeline

Manage Front End of Pediatric Office

Giometti And Brady Pediatric
10.2008 - Current

High School Diploma -

Greenville High School
09.1977 - 06.1981

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Lorraine BenningSupervisor In Medical Office