Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lorraine Correthers

Gurnee,IL

Summary

Results-driven Finance and Insurance Manager skilled in identifying, pursuing and converting leads to sales through in-person and online means. Versatile and responsive with 20 years of experience. Expertise transforming finance and contract processing into more streamlined, profitable and focused operation.

Overview

20
20
years of professional experience

Work History

Finance Manager

BMW Of Milwaukee North
Milwaukee, WI
11.2020 - 06.2022
  • Compiled closing packages for drafting and presentation accuracy.
  • Explained very technical financial information to applicants in easy to understand language.
  • Proactively identified solutions for customers experiencing credit issues.
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Increased customer satisfaction by resolving issues.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Special Finance and Insurance Manager

Jennings Chevrolet And Volkswagen
Glenview, IL
10.2018 - 11.2019
  • Worked with lending institutions to secure financing and fulfill contracts.
  • Completed, reviewed and processed paperwork to finalize sales.
  • Discussed optional protections with customers and used persuasive communication skills to obtain agreements.
  • Provided detailed explanations of manufacturer and dealership service procedures and policies.
  • Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
  • Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
  • Oversaw online sales system to drive traffic and identify leads.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.

Special Finance and Insurance Manager

The Chevy Exchange
Lake Bluff, IL
12.2014 - 10.2018
  • Completed, reviewed and processed paperwork to finalize sales.
  • Discussed optional protections with customers and used persuasive communication skills to obtain agreements.
  • Assisted senior-level credit officers with Subprime loan applications.
  • Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
  • Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
  • Trained all new sales representatives on sales strategies and processes to reduce process gaps.

Sales / Finance and Insurance Manager

Rockenbach Chevrolet
Grayslake, IL
11.2002 - 07.2011
  • Developed prospects for new loans by conducting 250 cold calls weekly.
  • Discussed optional protections with customers and used persuasive communication skills to obtain agreements.
  • Completed, reviewed and processed paperwork to finalize sales.
  • Worked with lending institutions to secure financing and fulfill contracts.
  • Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
  • Developed and maintained relationships with local real estate agents.
  • Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.

Conference Sales Executive Banking and Finance

Marcus Evans Group
Chicago, IL
08.1997 - 01.2002
  • Accomplished sales goals and boosted revenue by through product knowledge and customer relationship management.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.
  • Increased revenue by implementing effective sales strategies in all aspects of sales cycle process from prospecting leads through close.
  • Sourced and pre-qualified leads and identified new business opportunities by dialing daily outbound calls to build partnerships and achieve sales quota.
  • Anticipated event requirements and handled numerous concerns in advance for smooth day-of execution.

Education

Certificate of Completion - Business Administration And Management

Purdue University Calumet
Hammond, IN
09.1987

Skills

  • New Business Development
  • Verbal and Written Communication
  • Staff Management
  • Relationship building and management
  • Detail-oriented

Timeline

Finance Manager

BMW Of Milwaukee North
11.2020 - 06.2022

Special Finance and Insurance Manager

Jennings Chevrolet And Volkswagen
10.2018 - 11.2019

Special Finance and Insurance Manager

The Chevy Exchange
12.2014 - 10.2018

Sales / Finance and Insurance Manager

Rockenbach Chevrolet
11.2002 - 07.2011

Conference Sales Executive Banking and Finance

Marcus Evans Group
08.1997 - 01.2002

Certificate of Completion - Business Administration And Management

Purdue University Calumet
Lorraine Correthers