Lorraine Cutshall
Lee's Summit,Missouri
Summary
Proven track record of increasing profitability, inventory management and growth YOY. Demonstrated expertise in building a talented team and establishing relationships through employee engagement.
Overview
20
20
years of professional experience
1
1
Certification
Work History
CRC Manager
Herc Rentals
Lee's Summit, MO
05.2023 - Current
- Profit and loss responsibilities.
- Fleet management in identifying needs, high levels of utilization, and protection of assets.
- Build and develop talent of team including performance management, training, delegation, and accountability.
- Employee engagement that results in positive relationship and employee satisfaction.
- Establish relationships with customers that leads to high levels of customer satisfaction and retention.
PTF Clerk
USPS
Oak Grove, MO
09.2018 - 05.2023
- Ensure cost effectiveness of all operations while maintaining high quality standards using process improvement tools.
- Worked 9 different offices and memorized 15 city and rural routes by addresses.
- Created reports on inventory, sales, and customer trends to assist management with decision making.
Property & Casualty Insurance Writer
Country Financial - Kyle Given Agency
Independence, MO
10.2015 - 03.2019
- Advised clients on best practices for home, auto, and life insurance.
- Exceeded corporate quotas for monthly policy sales.
Cellular Manufacturing Technician
ATK Lake City Ammunition Plant
Independence, MO
08.2004 - 09.2015
- Identified ways to improve efficiency in operations and implemented process changes.
- Performed daily maintenance and servicing of equipment to maintain running operations.
Education
Associate of Arts - Therapy And Rehabilitation
Heritage College - Denver
Denver, CO04-2004
Skills
- Ability to travel
- Demonstrated problem solving, negotiation skills, and delegating
- Good judgment and strong decision
- Excellent interpersonal and communication skills
Accomplishments
- Miss Go Give 2016
- Black & Gold Academy - Herc Rentals 2024
Certification
- P & C
- Notary Public
- Loan Signing Agent
Timeline
CRC Manager
Herc Rentals
05.2023 - Current
PTF Clerk
USPS
09.2018 - 05.2023
Property & Casualty Insurance Writer
Country Financial - Kyle Given Agency
10.2015 - 03.2019
Cellular Manufacturing Technician
ATK Lake City Ammunition Plant
08.2004 - 09.2015
Associate of Arts - Therapy And Rehabilitation
Heritage College - Denver