LORRAINE GILLIES

Facilitated client selections for mother of the bride and special occasion dresses, ensuring personalized service and satisfaction.

Guided clients in seasonal wardrobe choices to enhance personal style, contributing to positive shopping experiences.

Managed vendor orders, returns, and online order processing, streamlining operations for improved customer service.

• Coordinated day-to-day operations for a celebrity, managing meeting schedules, appearance logistics, hair and makeup appointments, transportation arrangements, travel plans, and email correspondence to ensure seamless daily functioning.
• Managed executive calendars, scheduling meetings and coordinating travel arrangements.
• Organized office documentation, ensuring efficient filing and retrieval systems.
• Facilitated communication between departments, fostering teamwork and collaboration.

• Oversaw lease shop operations within Bloomingdale's, enhancing merchandising and stock management. Set sales targets to drive revenue growth and energize staff performance. Coordinated promotional events to increase store visibility and attract customers.
• Managed daily store operations and ensured smooth workflow.
• Led staff training sessions to enhance product knowledge and customer service skills.
• Oversaw inventory management, including stock replenishment and organization.

• Managed merchandising inventory, stock control, and sales goal setting.
• Monitored inventory levels and coordinated timely restocking, optimizing merchandise availability.
• Executed visual standards for brand alignment in store presentation, enhancing customer experience.

Developed training programs for staff on best practices and organized promotional events to drive customer engagement.

Note: I was a Hobbs Shop Manager in Bloomingdale's, Short Hills, NJ (2017-2018); Bloomingdales Bridgewater, NJ (2016-2017); Bloomingdales Hackensack, NJ 2015-2016.

• Maintained gallery inventory and documented artwork to support operational organization.
• Handled confidential documents to safeguard privacy and protect sensitive information.
• Delivered comprehensive administrative support by preparing various office communications. such as preparing letters, memos, faxes.