Lorraine Gosey
Corpus Christi
Summary
Experienced professional with strong communication skills, educational background, and ability to collaborate effectively in fast-paced environments. Seeking a challenging role to excel in and contribute positively to team dynamics. Passionate about fostering relationships, driving results, and achieving mutual success. Excited to pursue a rewarding career opportunity aligning with professional goals.
Overview
24
24
years of professional experience
Work History
Licensed Life Insurance Agent
Symmetry Financial/Plus1Financial
06.2024 - Current
- Sell annuities to clients who then receive an income at retirement.
- Maintained high standards of customer service by building relationships with clients.
- Act as an intermediary between clients and the company to ensure effective communication and mutual satisfaction.
- Provided coverage option information to assist clients in protecting assets.
Home Health Care Provider
Cornerstone Care giving
11.2022 - 06.2024
- Coordinated care activities according to their care plan.
- Followed standards of policies and practices with contractual requirements and regulatory standards and guidelines.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Home Health Care Provider
Save Home Health Care
09.2019 - 11.2022
- Coordinated daily medicine schedules and administration to help clients enhance quality of life.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Completed household management tasks for clients within private home settings.
- Developed and implemented care plans for clients.
Cleaning Services
Commercial & Residential
03.2010 - 07.2018
- Responsible for overseeing operations and managing cleaning duties.
- Provided in-depth cleaning services for all models prior to sale and after repairs were completed.
Account Executive
Direct Energy
11.2008 - 03.2010
- Established electricity service for residential & commercial customers.
- Accounts receivable/Payable.
- Negotiated prices, terms of sales and service agreements.
Bank Teller
Wells Fargo Bank
04.2008 - 11.2008
- Processed customer transactions promptly, minimizing wait times.
- Educated customers on use of banking website and mobile apps.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Administrative Assistant
CC Center for Cosmetic Dentistry
11.2006 - 04.2008
- Prepare correspondence, document invoices, including materials for payment.
- Obtained insurance verification’s and any authorizations needed.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Accounts Receivable/Accounts Payable
Customer Support (Outbound Call Center)
APAC Customer Services
11.2001 - 10.2006
- Working in large database. Research and navigate the internet using multiple tabs and tasks.
- Provides efficient, courteous customer service.
- Accounts receivable/Payable.
- Gained extensive knowledge in data entry, analysis and reporting.
Education
Licensed Insurance Agent -
Life Insurance
Corpus Christi, TX06-2024
Associate of Science - Accounting
Everest University
Tampa, FLSkills
- Ability to work in a demanding environment
- Effective communication
- Organizational, verbal & writing skills
- Microsoft Word
- Microsoft PowerPoint
- Data Analysis
- Problem solving
- Time Management
- Leadership skills
- Compliance
- Decision making
- Work ethics
- Health and safety compliance
Certification
- Certified Public Notary,- January 2023
Timeline
Licensed Life Insurance Agent
Symmetry Financial/Plus1Financial
06.2024 - Current
Home Health Care Provider
Cornerstone Care giving
11.2022 - 06.2024
Home Health Care Provider
Save Home Health Care
09.2019 - 11.2022
Cleaning Services
Commercial & Residential
03.2010 - 07.2018
Account Executive
Direct Energy
11.2008 - 03.2010
Bank Teller
Wells Fargo Bank
04.2008 - 11.2008
Administrative Assistant
CC Center for Cosmetic Dentistry
11.2006 - 04.2008
Customer Support (Outbound Call Center)
APAC Customer Services
11.2001 - 10.2006
Licensed Insurance Agent -
Life Insurance
Associate of Science - Accounting
Everest University
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