Lorraine Howell
Winter Garden,FL
Summary
Dynamic Correction Officer with extensive experience at the New York City Department of Correction, excelling in inmate supervision and security procedures. Proven ability to implement effective emergency response strategies and enhance facility safety, significantly reducing altercations through strong verbal communication and conflict resolution skills. Committed to fostering a rehabilitative environment.
Professional with strong background in maintaining safety and security in correctional facilities. Proven ability to manage challenging situations with calm and assertive approach. Skilled in conflict resolution, surveillance, and enforcing regulations. Known for reliability, adaptability, and effective teamwork in high-pressure environments.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Correction Officer
New York City Department of Correction
07.1996 - 07.2018
- Supervised inmate activities and maintained safety protocols within correctional facilities.
- Conducted regular inspections to ensure compliance with security regulations and operational standards.
- Implemented de-escalation techniques to manage conflicts and reduce incidents among inmates.
- Trained new staff on policies, procedures, and emergency response protocols to enhance team performance.
- Collaborated with law enforcement and social services to coordinate inmate rehabilitation programs.
- Assisted in developing strategies to improve facility operations and reduce recidivism rates.
- Monitored inmate behavior and reported concerns to management to support overall facility safety.
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Supported successful emergency response efforts by participating in regular drills and training exercises.
- Prevented contraband introduction through diligent cell searches and visitor screenings.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Effectively interacted with staff, offenders, visitors, and public to maintain security within facility.
- Collaborated with fellow officers to maintain a secure and orderly environment within the correctional facility.
- Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
- Reduced escape attempts, crimes, and other hazardous activity through close observation and situational awareness.
- Promoted a positive environment for rehabilitation with effective communication and conflict resolution skills.
- Ensured accurate record-keeping by diligently documenting incidents, medical issues, and daily activities.
- Safeguarded public safety by ensuring strict adherence to established policies governing the transportation of inmates between facilities or court proceedings.
- Led inmate work crews completing maintenance, construction, farming and operations activities.
- Examined incoming and outgoing mail to detect contraband.
- Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
- Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals, and work sites.
- Streamlined operational efficiencies by effectively maintaining daily shift activity logs.
- Documented prisoner identification, charges and inmate disturbance incidents.
- Routinely counted inmates and in response to potential security breaches.
- Streamlined inmate processing procedures for improved efficiency during intake, transfer, and release periods.
- Supported mental health initiatives within the institution by working closely with psychological services personnel to identify and address inmate concerns or needs.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Completed intake paperwork, fingerprints, and searches.
- Booked new inmates into facility and processed inmates for release.
- Conducted routine and emergency head counts.
- Received and accounted for personal possessions and determined inmate work assignments.
- Enforced rules and regulations to maintain order among inmates.
- Conducted security checks of inmates and living areas.
- Documented inmate behavior and activities in logbooks.
Education
High School Diploma -
Lincoln High School
Yonkers, NYSkills
- Verbal communication
- Security procedures
- Emergency response
- Inmate supervision
Accomplishments
- Routinely supervised more than 1000 detainee inmates.
- Seized 20 weapons during random cell searches.
Certification
Training - July1996-2018
- firearm License - July1996 until current
Timeline
Correction Officer
New York City Department of Correction
07.1996 - 07.2018
High School Diploma -
Lincoln High School
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