Lorraine Ottley
Brooklyn,NY
Summary
Well-rounded Direct Support Professional over 30 years assisting clients with various daily living needs. Expert communicator when supporting patients' needs, documenting information and interacting with supervisors. Level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks. Passionate about improving well-being of others and providing compassionate treatment to patient community.
Overview
16
16
years of professional experience
Work History
DIRECT SUPPORT PROFESSIONAL
PAUL J COOPER
04.2017 - Current
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Monitored medication administration, maintaining accurate records of 9 clients at times ensuring client safety and compliance with prescribed treatment plans.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
HAMASPICK HOMECARE - PCA
BROOKLYN
08.2019 - 09.2021
- Provided comprehensive care to patients in private residences and facilities, assisting with personal hygiene and daily living activities
- Supported physical therapy process by guiding patients through prescribed exercises under therapist supervision.
- Provided respite care for family caregivers, allowing them to rest and recharge while ensuring continued well-being of their loved one.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Patient Care Technician
Dr. Susan Smith McKinney HHC
08.2008 - 11.2020
- Monitored and conveyed vital patient information to healthcare professionals to enhance treatment planning
- Conducted assessments, reported vital sign changes, and assisted in maintaining skin health for bedbound patients.
HHA
CAREFIRST
01.2016 - 01.2018
- Offered emotional support, meal preparation, and assistance with daily living tasks to patients and families
- Aided patients in dressing, grooming, feeding, and adapting to mobility challenges
- Organized and provided transportation for medical appointments and personal outings.
Skills
- Client Support
- Staff Management
- Time Management
- Budget Management
- Health and safety requirements
- Direct Support
- Performance Management
Timeline
HAMASPICK HOMECARE - PCA
BROOKLYN
08.2019 - 09.2021
DIRECT SUPPORT PROFESSIONAL
PAUL J COOPER
04.2017 - Current
HHA
CAREFIRST
01.2016 - 01.2018
Patient Care Technician
Dr. Susan Smith McKinney HHC
08.2008 - 11.2020
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