Summary
Overview
Work History
Education
Skills
Certification
Languages
Experience
Timeline
Generic

Lori Roberts

Davie,FL

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Food Handler, Cook and Cashier

Maschios Food Service
Hollywood, FL
07.2020 - Current
  • Prepared ingredients for use in menu items such as salads, entrees, soups and desserts.
  • Assisted cooks with meal prep tasks such as chopping vegetables or preparing sauces.
  • Stocked supplies such as food items, beverages and paper goods.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Delivery Specialist

PIP Printing & Marketing
Sunrise, FL
04.2019 - 05.2020
  • Managed daily delivery operations to ensure timely and accurate deliveries of goods.
  • Organized routes for drivers, assigned tasks, and monitored performance in order to optimize efficiency.
  • Maintained records of shipments and invoices for tracking purposes.

Education

Bachelor of Arts - Elementary Education

Florida Atlantic University
Davie, FL
02-1998

Associate of Arts -

Broward College
Fort Lauderdale, FL
07-1996

Skills

  • Complaint resolution
  • Paperwork Processing
  • Appointment Scheduling
  • Front desk coordinating
  • Payment Processing
  • Sales Support

Certification

  • Certified Dental Assistant
  • Cerfified Teacher 2001-2005

Languages

English
Professional
Spanish
Limited

Experience

  • I have had many positions in my life and I am a very fast learner that is eager and very driven. I was a teacher a dental assistant. I have worked in the restaurant and retail field for over 17 years. Some of my retail positions were with Wal mart, Kohls and Eckerd Drugs.

Timeline

Food Handler, Cook and Cashier

Maschios Food Service
07.2020 - Current

Delivery Specialist

PIP Printing & Marketing
04.2019 - 05.2020

Bachelor of Arts - Elementary Education

Florida Atlantic University

Associate of Arts -

Broward College

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Lori Roberts